Track Data Corporation TRAC Message Board

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Technology Stocks : Track Data Corporation TRAC

TRAC 20.00

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Nov 21 9:30 AM EST

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To: SusieQ who wrote (1070)	4/3/2000 5:08:00 PM
From: cirrus	Read Replies (1) of 2005

I e-mailed Rick Sunday and received a response today. My feeling is that he is as frustrated as we are. Some of the stuff we experience should not happen. Period. That someone from MyTrack is monitoring this board and providing a "back door" for those of us not able to get problems resolved through standard channels is a sign that MyTrack is serious about setting things straight. My suggestions: Document everything. Take the time to compose a clear memo. Understand for what MyTrade is responsible and for what they are not responsible. Submit suggestions. I was most unhappy with MyTrade the past few days, but their admission that they messed up in correcting the error indicates they are aware of their problems and working to correct them.

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