From the website
"Concierge Inc. integrates Lexicus' voice recognition into its
Personal Communications Attendant (PCA), a messaging application
that lets you retrieve e-mail, voice, and fax messages over the
phone. Targeted at mobile users, PCA reads the messages in a
synthesized human-like voice when you call it with the authorized
Touch Tone code and tell it your password. PCA conducts a
"training" session in which you can teach it to recognize system
commands and your password." - ZDNet.com.
"Users access their mailboxes with a combination of a touch-tone
code and a spoken password, and tell the software what to do using
voice commands (e.g., "Read Message", "Read Header", "Save",
etc.). Users must first "train" the software to recognize about 40
words, and then it will respond only to the voice of the user who
"trained" it. The software converts faxes using OCR, and uses
text-to-speech technology to read e-mail messages and faxes over
the phone. The software can also page users when a set number of
messages arrive." - FAXFocus.
"Through its AutoPage feature, PCA automatically alerts the user at
a designated telephone or pager number when a user-specified
number of e-mail, voice or fax messages have been received. The
AutoPage function, or any PCA function, can be invoked either by
local keyboard entry or remote voice command. The system also
automatically determines the mode (fax, e-mail or voice) of
incomingtransmissions and receives, stores, converts (where
appropriate) and forwards messages in all modes." - Multimedia
Telecommunications News.
"When prompted by an authorized user, individual messages are read
over the telephone connection and can be saved, discarded or
forwarded in fax, e-mail or voice mode as designated by the user.
Voice messages can also be forwarded to other locations. For
example, a user can dictate a message and have the PCA e-mail the
message to a business associate." - VoiceNews.
"That could change with new software solutions that create a
"universal in-box," where all three kinds of messages (voicemail,
faxes and e-mail) can be retrieved via phone or PC....The Personal
Communications Attendant, or PCA, from Concierge Inc. of Los
Angeles relies on the power of a PC but is designed for users to
retrieve messages by phone instead of via a Web site using
text-to-speech programs. PCA also uses
optical-character-recognition software to convert faxes into text
files so computers can read them over the phone as well, said Allen
Kahn, President of Concierge." Los Angeles Times.
"The missing link needed to connect your e-mail inbox to your fax
inbox to your telephone answering machine is voice recognition and
text-to-speech synthesis. Okay, that's two links, but don't sweat it:
Concierge will make both available to you...The Personal
Communications Attendant (PCA) comes closer to the dream of the
universal inbox than any off-the-shelf message solution we've seen
to date, and its built-in voice technology is the reason....You also
can have the system send a short, pre-recorded acknowledgment to
a caller, and PCA will dial a pager or telephone to notify you
whenever you get a message. You don't have to decide the
forwarding location before you leave on your trip; you can call in
and change this, and any other option in PCA, from the road. The
system will forward your e-mail and faxes to other locations -- say,
your hotel, or one of 10 other inboxes you designate -- as e-mail,
fax, or voice as you choose." - PC World Online. |
