Here is one more interesting quote that sheds light on just how big a market NSI and Answers.com is targeting . . .
Worldwide spending on customer relationship management services, such as call centers and online computer help desks, are expected to rise at least 20%, to more than $40 billion, this year. And it should more than double that figure in the next four years. By the year 2003, firms are expected to spend $90 billion a year on CRM. This, in contrast to a 1998 worldwide CRM total of $33.2 billion in spending. CRM is defined for these purposes as "a variety of services used to design and operate customer-care systems that help companies attract, retain, service and expand customer relationships to generate business and improve the consumer experience."
IDC, 10/99
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I also feel it is appropriate to re-post a few of the endorsements this company has received from several influential people about the company's positioning and prospects for the future. Here they are . . .
"I think perhaps they (Net Shepherd) are on the verge of a whole new trend in the human resources field, a whole new way for companies to define workers and get them very quickly . . . a company that comes along and says: 'We can serve your needs immediately' - that's very attractive for organizations to whom time is everything.
Canadian Internet guru Rick Broadhead
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"Net Shepherd's software is phenomenal. What Net Shepherd has done is figured out how to control people over the Net with very high quality, and very good efficiency."
Gene Patterson, Chief Technology Strategist, Dun & Bradstreet
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Net Shepherd has been named as a company to "hit the home run"
Garry Foster, National Director of High Technology at Deloitte & Touche.
Crazy Canuck |
