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Boeing Selects Dell for Multiple Support Services
Dell to Support Boeing Users in Varied Locations
ROUND ROCK, Texas--(BUSINESS WIRE)--April 25, 2000--Dell Computer Corporation (Nasdaq: DELL), the world's leading direct computer systems company and a premier provider of Internet infrastructure, announced today that The Boeing Company has selected Dell to deliver computing hardware maintenance services for more than 85,000 users for the next three years.
As part of the multi-million dollar contract, Dell will provide Boeing with a full suite of services for Dell's OptiPlex(tm) desktop computers and Latitude(tm) notebooks as well as support for third-party PCs, scanners, printers, bar code devices and desktop plotters. Under the contract, Dell will support Boeing customers at multiple U.S. locations including Seattle; Wichita, Kan.; and Philadelphia.
Additional support services provided by Dell to Boeing prior to this contract award include Laptop Services Centers and integrated, on-site help desk support for hardware-related issues. In June 1999, Boeing entered a three-year contract to standardize globally on Dell desktops and notebooks. According to Boeing, this contract saves it millions of dollars each year in hardware and services infrastructure costs.
Dell grew its hardware services revenue by more than 60 percent last year. Eric Rocco of Dataquest, a Gartner company, estimates that "the company average hardware services growth of the top 50 players was 9.9 percent."
About The Boeing Company
Boeing is the world's largest manufacturer of commercial jetliners, military aircraft and the nation's largest NASA contractor. In terms of sales, Boeing is the largest U.S. exporter. Total company revenues for 1999 were $58 billion.
The company has an extensive global reach with customers in 145 countries, employees in more than 60 countries and operations in 27 states. Worldwide, Boeing and its subsidiaries employ more than 190,000 people with major operations in the Seattle-Puget Sound area of Washington state; Southern California; Wichita, Kan.; and St. Louis, Mo. Boeing is organized into four major business segments: Boeing Commercial Airplanes; Space and Communications; Military Aircraft and Missiles; and Shared Services.
About Dell Computer Corporation
Dell Computer Corporation is the world's leading direct computer systems company, based on revenues of $25.3 billion for the past four quarters, and is a premier provider of products and services required for customers to build their Internet infrastructures. The company ranks No. 56 on the Fortune 500, No. 210 on the Fortune Global 500 and No. 3 on the Fortune "most admired" lists of companies. Dell designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained on the World Wide Web at www.dell.com.
Dell is a trademark of Dell Computer Corporation.
Fortune 500 is a registered trademark of Time Inc.
Dell disclaims any proprietary interest in the marks and names of others. |
