Steve, I used to have 7 figures in Etrade, now I barely use them at all. They dont care about GOOD customers, they only care about NEW customers. ITs a joke. They never helped me out, returned my calls, nothing...I warned them I was leaving, and I did along with others I am with. THey lost about $400k in commissions. Their IPO policy is a joke. They do not reward active customers AT ALL. They give all this free crap to new customers, but the old ones get NOTHING.
Their site sucks too. Every damn day they seem to have connection problems, and I cannot even use them! ALL THEY DO IT MAKE TRADES AND THEY CANT GET IT RIGHT!! Its like a food market running out of food. Also, they use BRASS NETWORKS as a market maker in BB stocks, they are a JOKE. Screw up all orders, and dont even try to fix them, or listen to my side of the story. Their service people are basically uneducated, and supervisors too. All the ones I talk to, I know 100% more than, and its sad that those people are in charge of your $. |