SEBL--PRESS RELEASE:Inforte Supports Siebel Sys Pdts >INFT SEBL
05/01/2000
Dow Jones News Services
(Copyright ¸ 2000 Dow Jones & Company, Inc.)
Inforte Adopts Siebel eBusiness 2000 to Enhance Customer Experience
Inforte Endorses Comprehensive eBusiness Software Applications
CHICAGO, May 1 /PRNewswire/ -- Demonstrating its commitment to advanced technology solutions and enhancing the customer experience, Inforte Corp.(Nasdaq: INFT), a leading eBusiness integrator, announced its support for Siebel eBusiness 2000, a complete and comprehensive solution for eBusiness applications available today from Siebel Systems, Inc. (Nasdaq: SEBL), the world's leading provider of eBusiness application software. As a leading eBusiness integrator that focuses on "Velocity to Value," Inforte delivers better, faster eBusiness strategies and solutions that empower its clients to compete successfully in the Internet economy.
Inforte's Customer Experience Management (CEM) practice focuses on implementing eBusiness models and solutions that optimize the customer experience across all communication channels and customer touch points -- including the web, the call center and field sales and service. The CEM practice defines, develops and delivers full-scale customer experience design and management strategies to help companies maximize their customers' experiences online and ensure those experiences are positive, ultimately increasing sales, customer and employee satisfaction, and retention.
Because Siebel eBusiness 2000 is designed to allow organizations to manage, synchronize and coordinate sales, marketing, and customer service across these channels, the integration of Siebel eBusiness 2000 into Inforte's strategy is seamless. Siebel eBusiness 2000 allows organizations to increase their productivity, enhance customer satisfaction, and maximize revenue and profit by capitalizing on every moment of value in each customer interaction -- anytime, anyplace, in any currency, and in any language.
"Siebel eBusiness 2000 delivers a complete and comprehensive eBusiness vision that will add tremendous value to our current and future customers -- from click-and-mortar companies and dot.com enterprises to traditional firms that are competing in the Internet economy for the first time," said Philip Bligh, CEO and chairman of Inforte. "Siebel eBusiness 2000 further establishes Siebel Systems as a leader in eBusiness solutions, especially in highly strategic eBusinesses which require multi-channel personalization, eSales, eMarketing, eService, partner relationship management and wireless communications."
Siebel eBusiness 2000 dramatically expands the reach and functionality of industry leading Siebel eBusiness Applications with new products and enhancements and enables Inforte to offer its customers truly advanced solutions, such as wireless capabilities. Siebel eBusiness 2000 offers a new wireless solution that transforms the telephone into a true eBusiness platform by enabling field personnel to access sales and service information with their mobile phones. Additionally, these enhancements include an expanded line of dot.com applications for direct selling, marketing, and providing customer service over the Internet.
Inforte, a Siebel Premier Consulting Partner, has successfully implemented Siebel eBusiness Applications at numerous eBusiness accounts such as Sun Microsystems, Intuit, Alcatel USA and Yahoo!. "Inforte has made significant contributions to the Siebel ecosystem of eBusiness services and can proudly claim 100% client referenceability with over 40 Siebel solutions," said Bruce Cleveland, vice president of Alliances at Siebel Systems. "Inforte is an early and avid adopter of superior eBusiness applications and is well positioned to leverage the strengths of Siebel eBusiness 2000 to build end-to-end eBusiness solutions for our mutual customers."
About Inforte Corp.
Inforte Corp. is a leading eBusiness integrator that focuses on velocity -- delivering better, faster eBusiness strategies and solutions to clients that empower them to compete successfully in the Internet economy. Inforte offers the unique combination of eStrategy, business-to-consumer and business-to-business eCommerce, supply-chain integration, and premier customer experience design and management capabilities required to build end-to-end eBusiness solutions that are integrated across clients' value chains. Inforte's client-advocacy approach and delivery methodology, "Velocity to Value", has enabled the company to achieve 100 % client referenceability and industry-leading project efficiency metrics. Founded in 1993, Inforte has offices in Chicago, Dallas, Los Angeles and San Francisco, and 100% of its employees are owners. For more information, contact Inforte at 800-340-0200 or visit their web sites -- inforte.com or estrategy.com .
About Siebel Systems, Inc.
Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness application software. Siebel Systems provides an integrated family of eBusiness application software enabling multichannel sales, marketing and customer service systems to be deployed over the Web, the call center, field sales and service, and reseller channels. Siebel Systems sales' and service facilities are located in more than 28 countries. For more information, please visit Siebel's Web site at www.siebel.com .
CONTACT: Michele Cacdac of Inforte Corp., 312-233-9462, michele.cacdac@inforte.com, or Caroline Pasquesi of Hill & Knowlton for Inforte Corp., 312-255-3128, cpasquesi@hillandknowlton.com. SOURCE Inforte Corp.
/CONTACT: Michele Cacdac of Inforte Corp., 312-233-9462, michele.cacdac@inforte.com, or Caroline Pasquesi of Hill & Knowlton for Inforte Corp., 312-255-3128, cpasquesi@hillandknowlton.com/
/Web site: siebel.com / |
