Hi Francis,
I agree with you regarding how the street views EGRP. I think people would be a lot happier and fair a lot better with Schwab. They have far better service, and their stock price accurately reflects this. E*Trade has been spiraling down to a slow death for quite some time, and I honestly only see it getting worse.
Take this for what it's worth, but in my view, it all starts with Kathy Levinson. Her ineptness trickles down to the entire company, from the kind of people they hire, to their training, to their attitude toward customers.
E*Trade made some fundamental errors in the past, then apologized to their customers, but has repeatedly compounded the same prior errors. This means they haven't learned a thing and their stock price is suffering for it. Frankly, I'm surprised the stock is trading as high as it is.
Best Regards,
John |
