Anacomp(R) and Ancor Communications Sign Worldwide Maintenance Agreement
Anacomp's Field Service Business Provides Global Support
In 50 Countries for Leading Fibre Channel Switches
SAN DIEGO and EDEN PRAIRIE, Minn., May 4 /PRNewswire/ -- Anacomp Inc.
(Nasdaq: ANCO), a leading provider of document-management solutions, and Ancor
Communications Inc. (Nasdaq: ANCR), a leading provider of Fibre Channel
switches, announced today that Anacomp's Field Service business unit will
provide maintenance and support for Ancor's SANbox(TM) family of switches.
Driven by increasing sales through integrator and reseller channels, Ancor
signed the agreement to provide its end-user customers with a world-class
service and support program. Anacomp was selected for its global reach and
experience with multi-vendor storage area networks (SANs).
Terms of the companies' worldwide maintenance agreement call for Anacomp
to provide support for Ancor's SANbox end users, augmenting the direct 24x7
support services Ancor provides its OEMs and resellers today. Under the
agreement, Anacomp will provide onsite support, technical support, and
logistics services as an optional package directly to Ancor's end users and in
conjunction with Ancor partners.
Ancor's SANbox family is the broadest line of Fibre Channel switches in
the industry, delivering the switch hardware and fabric management software
essential for SAN infrastructures. SANs enable companies to easily centralize
the storage and management of explosively growing data volumes, driven by the
Internet, e-commerce and database applications. Ancor's product breadth gives
customers the flexibility to create a SAN solution of almost any size.
"We're partnering with companies that enhance Ancor's reputation for being
easy to work with," said Cal Nelson, Ancor's president. "Anacomp's strong
experience in multi-vendor solutions will be especially helpful to end-user
and channel customers, as heterogeneous systems are becoming commonplace in
SAN implementations. We believe Anacomp's track record, responsiveness and
global reach can keep pace with our escalating service needs as we grow the
channel. This partnership strengthens both companies' service offerings by
boosting the troubleshooting capabilities and focusing on SAN solutions, not
just the individual components."
"Ancor is known for their commitment to providing top-performing products
and services, and we are pleased they selected Anacomp to be their maintenance
partner," said Jeff Cramer, senior vice president of Anacomp. "Anacomp has
the expertise and resources to deliver a comprehensive service program that
goes beyond simple repair. We leverage our experience and expertise to
provide a complete solution, and that makes things easier for both our
customers and their customers."
Anacomp's Field Service business has more than 150 service points in North
America, with an additional 70 service points in Europe. 500 highly-trained
professional technicians provide 7x24 preventive maintenance, installation,
repair, and software support. Through its worldwide network of parts depots,
Anacomp maintains a multimillion-dollar parts inventory.
About Ancor Communications
Ancor Communications Inc. (Nasdaq: ANCR) provides high-performance
SANbox(TM) Fibre Channel switches for storage area networks (SANs). The
company's customers include EMC, Hitachi Data Systems, INRANGE Corporation,
MTI Technology Corp., Sun Microsystems and premier SAN integrators, including
Bell Microproducts. The company was the first to deliver a Fibre Channel
switch, and the first to top the one-gigabit performance level. Ancor, an ISO
9001 quality certified company, is a member of the Fibre Channel Industry
Association, the Storage Networking Industry Alliance, the ANSI Standards
Committee, the InfiniBand Trade Association, and the University of New
Hampshire Fibre Channel Consortium to promote the advancement of Fibre Channel
standards and interoperability. Information on Ancor is available on the Web
at ancor.com .
For more information about Fibre Channel technology and Ancor Fibre
Channel solutions, call (800) 342-7379 or access World Wide Web site
ancor.com . Media, contact Mary Miller, Ancor, at (612) 932-4071
or marym@ancor.com or Aaron Pearson, Shandwick, at (612) 841-6217 or
apearson@shandwick.com. |
