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Technology Stocks : Track Data Corporation TRAC
TRAC 20.000.0%Oct 7 10:48 AM EST

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To: JamesB who wrote (1614)5/9/2000 12:06:00 AM
From: 2MAR$  Read Replies (1) of 2005
 
The best "PR" TRAC could come up with now , would be to settle up all discrepancies now or ASAP , with bias towards the client-base....

No more acting dumb, or like deer's in the headlight....they are going to have to lose
a little more money, by getting off this "AS OF " trades
and just eat those many orders....as well as offer
some kind of rebate program for the countless
100shr fills...it would be painful, but would
go far to reinstate any kind of user loyalty and good will
among the many older and most active traders....and others
who's focus suffered so often because of constantly being plagued by these order delays routing problems, / fills etc.

I can now know, without any doubts whatsoever in my mind,
that MyTrade was completely overtaxed
for the last 3 months of heavy exchange
volumes....the problems for over 1 1/2 months(at least)
trying to trade with any peace of mind & focus
in the am gaps was nil.... using mytrade. I could
easily see gains of $1/8 to 1/4mil more perhaps, in my accts , if
these problems didn't begin to occur with greater and greater frequency....and destroying any confidence one had in the platform....esp in the opening gaps.

I completely resent the reps from TRAC DATA here, trying
to ignore these constant request for the real answers
i posed here so often, Seems now , in the end , all becomes apparent , that TRAC can and will improve....but only by remaining at the current lower trading volumes...
that was the problem all along IMO... Barry Advertised, they came, and the thing couldn't handle the load. Older
clients suffered greatly...look how well executions were handled today....with 8392 orders----> 4762 executed 5,525,550 shares 1,803 contracts done....!

------->before , i/you/we all had to suffer, so Barry could sign on more users while the system then , could not handle
the heavy mrkts and trading volumes.
I will not forgive so readily their telling me here, so many times that it was "connectivity". My connection is the same, now, and now
with 50% lower volumes everything is working fine...will take me a very long time to forgive and forget!

I don't forsee the road back up for this stock
as being a sudden increase....but a slow and painful process
of restoring trader confidence, by doing the honorable thing.

The way TRAC performed before , was a ripoff. period.
I will not dwell on the BS i had to contend with for so long.

tomorrow am's accting should be , ah.... very intresting.
Have confidence that TRAC has learned to slow down and
focus on providing true premium service and error-free trading , the majority of the time.

The time to rebuild confidence and client loyalty would be over the summer, with trading volumes slowed down....doin it the right way this time....step by step. They have potentially a great service.... just got over~burdened.

all-----> IMHO

mars
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