USRX Message Board - Msg: 1363976

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Technology Stocks : USRX

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To: Scrapps who wrote (17823)	5/8/1997 2:00:00 PM
From: Constantine Turevsky	of 18024

I went to my local COMPUSA and asked them about the $60 upgrade. I have an upgradable modem but heard that the software upgrade is a pain. They had a printout with some details of the program and the list of models that can be upgraded. They agreed that I qualify for the upgrade but had no idea how to do it. They suggested that I have to get a native 56K modem and pay $60 + the difference in price. That was ridiculous. I said haven't you gone to those workshops where USR was giving a free modem. They said they did but that no details on the upgrade program were available at that time. I sent an e-mail to USR, but this is all very disturbing. Are they so busy with the merger that they forgot that they have upgrades and modems to sell?

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