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Technology Stocks : How high will Microsoft fly?
MSFT 491.12+1.7%Dec 8 3:59 PM EST

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To: ProDeath who wrote (44638)5/11/2000 1:38:00 PM
From: rudedog  Read Replies (1) of 74651
 
Schmandel - I have plenty of firsthand experience in what you are talking about, and I think you are changing your position to avoid facing the weakness of your earlier posts.

YOU were the one who started talking about desktop reliability, so desktop reliability is presumably a valid area of discussion in response. As I said in an earlier post, without some basis of comparison, your troops of "flying monkeys" may or may not be a reasonable level of IT expenditure.

But it sounds to me like your experience is with pretty incompetent IT departments. I did some designs using PC clients and UNIX servers in the late '80s which were implemented by mainframe shops who had no experience with either. There was NO significant increase in IT staff to support broad deployment of those systems, and virtually all of the mainframe staff transitioned to the new world.

Of course, they were professionals and instituted some good procedures to make sure things worked - still, the same number of technicians who managed a system with more than 5,000 terminals, managed that same system when it was 5,000 PCs as clients. And that was back in the days when all of the hardware and software was much less reliable than it is today.

Recent experience tells me the same thing. Systems designed and implemented by professionals who know what they are doing can achieve very high levels of reliability with minimal maintenance problems.

If your experience is different, I would suggest you should not count yourself among the professionals who know what they are doing.
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