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Strategies & Market Trends : Gorilla and King Portfolio Candidates

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To: Bruce Brown who wrote (24649)5/13/2000 10:02:00 AM
From: Sunny  Read Replies (2) of 54805
 
Bruce, Will CRM positively improve the service and attitudes in the restaurants, shops and hotels?

The interaction between the service establishments and the public has always been a source of irritation for me when traveling in Europe and the UK.

Sunny
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