FWIW, news from VTG, a part of the Intel conglomerate:
Thursday May 25, 10:11 am Eastern Time
Company Press Release
VTG and Locus Dialogue Team to Provide Dynamic Call Routing Solution
BUFFALO, N.Y.--(BUSINESS WIRE)--May 25, 2000--Voice Technologies Group, Inc., (VTG(TM)) Buffalo, NY, and Locus Dialogue, Inc., Montreal, Canada, have formed a reseller agreement to provide dynamic call routing via Locus Dialogue's Liaison(TM) speech recognition software by ``reading'' digital telephone data. VTG's VoiceBridge 2000(TM) and DSE(TM) cards enable Locus Dialogue's Liaison(TM) solutions to route calls more efficiently and precisely by accessing DNIS and ANI information.
Locus Dialogue was the first speech recognition provider to deliver dynamic call routing to the marketplace. Launched this February, Liaison(TM) software version 5.0 uses VoiceBridge 2000. Liaison(TM) version 5.1, scheduled for release this July, will incorporate VTG's new DSE card to utilize PCI architecture for better integration. Because the API used by VTG seamlessly interfaces to over 80% of installed PBXs, Locus Dialogue can minimize development time, resulting in quicker time to market. Liaison(TM) users realize:
Cost savings because Liaison(TM) reduces the number of DID
lines needed by routing all inward calls through one main
number,
Time savings from more productive workers, and
Better access to people, places and information by enabling
leading-edge speech-recognition applications.
DSE(TM) seamlessly links PC-based voice-processing applications to most major PBXs by bringing all the features of the PBX to the back-office server. It provides 16 ports of digital access to the PBX by emulating most digital display telephones.
``VTG is excited about this relationship because it expands the host of speech-enabled solutions through the enhanced functionality provided by our integration technology,'' notes Ed Dylag VTG's DSE product manager.
``Partnering with VTG has provided us with scalability and decreased development and test cycles. That makes our Liaison(TM) product a more cost-effective and user-friendly tool for our customers,'' notes Richard Martel, vice president of Locus Dialogue's LocusCare(TM) services.
About Voice Technologies Group, Inc.
On February 24, 2000, Intel Corporation (NASDAQ: INTC - news) announced that it had entered into a definitive agreement to acquire Voice Technologies Group, Inc., a nationally recognized leader in the telecommunications industry. Products from VTG enable communications between enterprise telephone systems and data networks for IP-converged solutions. The company permits interoperability between voice-processing applications and switches made by leading manufacturers. VTG's products enable businesses to develop high-performance solutions that improve enterprise productivity and efficiency. For more information, contact Kathy Apenowich, marketing manager at apenowke@vtg.com, or visit www.vtg.com.
About Locus Dialogue
Locus Dialogue Inc., leads the speech-technology industry by developing and commercializing speech-enabled solutions that provide access to people, places and information from any telephone, anywhere, at anytime. These solutions elevate the quality of the caller's telephone experience without increasing the total cost of ownership, a benefit called CallerCare(TM) service. Locus Dialogue is headquartered in Montreal, Canada, and has offices across North America and Europe. For more information, visit www.locusdialogue.com. Or, call 1-888-GO-LOCUS and say ``Market Relations.''
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