Monday June 5, 11:06 am Eastern Time
Company Press Release
iBasis Announces OneCore Hosted Unified
Communications Solution Backed by Cisco,
Hewlett-Packard, Software.com and EMC
OneCore Enables Service Providers to Quickly Deliver New Services, Generate More Revenue,
Increase Customer Loyalty
ATLANTA--(BUSINESS WIRE)--June 5, 2000-- iBasis (Nasdaq: IBAS - news), the leader in advanced Internet-based
communications, today announced immediate availability of OneCore(SM), a comprehensive, hosted Unified Communications
(UC) solution for service providers.
A hosted solution, OneCore enables CLECs, ASPs and ISPs to quickly and efficiently deliver new, value-added services that
integrate email, voicemail, fax, real-time communications and the Web to enhance personal, group and enterprise-wide
communication and productivity. OneCore puts control of communications in the hands of service subscribers - enabling them
to choose when, how (phone, pager, standard PC mail client) and from whom they will receive calls and messages. OneCore
also provides advanced, real-time communications capabilities, such as instant callback from within voicemail, call/message
notification and screening and ``find me/follow me'' calling services that enhance mobile accessibility for users and increase call
completion rates for providers.
Market research firm Ovum projects that unified communications will represent a $5.5 billion opportunity for service providers
by 2002. Ubiquitous Internet access and the proliferation of mobile devices is driving demand for new solutions that can help
end users manage their communications more efficiently. At the same time, increasing competition among service providers is
driving demand for enhanced service capabilities that increase profit margins and customer loyalty. iBasis OneCore delivers on
both counts.
``With today's announcement, we are delivering truly unified, Internet standards-based communications services. OneCore
goes well beyond mere message access, enabling service providers to quickly and cost-efficiently offer device independent,
real-time voice and data services,'' said Ofer Gneezy, iBasis president and CEO. ``With OneCore, iBasis offers an `apps on
tap' approach that enables service providers to respond quickly to new market opportunities by leveraging the applications
infrastructure and operational efficiencies of a comprehensive hosted solution.''
Powered by technology from industry leaders Cisco Systems, Hewlett-Packard, Software.com and EMC, (See also today:
HP, Cisco and Software.com Create First End-to-End IP-based Unified Communications Solution) iBasis OneCore leverages
a scalable and extensible IP infrastructure and iBasis' expertise in IP service operations and management. In addition, OneCore
is backed by the same world-class engineering and 24X7 global network management teams that have enabled iBasis to
become the VoIP provider of choice for 11 of the top 12 international carriers in the US and the only IP communications
provider to offer Service Level Agreements for VoIP.
``Cisco, HP, and Software.com are working with iBasis to help service providers respond to the unprecedented worldwide
demand for enhanced communications services,'' said Bill Wolfe, general manager for the Unified Communications Software
Business Unit at Cisco Systems. ``iBasis understands that Unified Communications is a breakthrough technology, enabling for
the first time, a broad range of multimedia capabilities including voice, voicemail, email, fax and other media types that can be
easily integrated with other Internet-based services. iBasis' flexible, hosted solution enables service providers to immediately
pursue this significant market opportunity with minimal capital investment.''
OneCore Helps Service Providers Compete With A Future-proof, Extensible Platform
Demand for Unified Communications services is growing rapidly. The Philips Group predicts that converged network solutions
such as Unified Communications will triple the demand for outsourced services by 2004. And US Bancorp Piper Jaffray
estimates that the communications Application Service Provider (ASP) market, driven by new services such as UC, will reach
$7.2 billion by 2003.
iBasis is the first IP-based communications service provider to address this rapidly growing market with a complete, flexible
hosted UC solution for service providers. Backed by world-class IP communications and network operations teams, iBasis
OneCore is integrated with the iBasis Network(TM), recognized for its proven ability to service the world's largest carriers.
Driven by a fiercely competitive environment fueled by deregulation and the increasing commoditization of basic
communications services, both next-generation service providers and incumbent carriers alike are aggressively seeking new,
higher growth, higher margin revenue sources to expand market share. OneCore offers a competitive edge to service providers,
enabling them to deliver new, feature-rich services that strengthen customer loyalty and enhance subscriber productivity and
responsiveness.
Unlike unified messaging solutions to date, OneCore uses an open, highly scalable and extensible platform that surpasses
traditional store-and-forward messaging to deliver integrated, real-time inbound and outbound communications capabilities -
independent of location or device. By delivering advanced, intelligent call management services such as message notification and
directory dialing services, OneCore helps service providers quickly deploy a broad range of robust, Internet-centric voice
applications.
Backed by iBasis Expertise in IP Communications
OneCore delivers Unified Communications services as a comprehensive, flexible, hosted solution. OneCore hosted solutions
enable service providers to leverage iBasis' unmatched IP communications infrastructure and expertise, including:
An established, global VoIP footprint that offers efficient, worldwide reach
A 24X7 Network Operations Center (NOC)
iBasis' proprietary Assured Quality Routing(TM) (AQR) technology for carrier-grade performance;
Sophisticated network management, service personalization, IP billing and mediation, and operational support systems to
ensure high service availability and redundancy
Global teams of highly experienced IP architects and application development, NOC, database, storage and traffic
engineers;
iBasis Unified Service Manager Simplifies Deployment, Management, Customer Care
Developed by iBasis and delivered to its service provider customers as part of the complete OneCore solution, the Unified
Service Manager(SM) is an XML-based application that simplifies service deployment, subscriber provisioning and
personalization, and ongoing service management, including IP billing and mediation. The Unified Service Manager shields
providers from the complexities of back-end service integration and management and provides access to the OneCore
Knowledge Base, a repository of service data and call detail records that offers business intelligence on customer usage
patterns.
The Unified Service Manager also offers providers a customizable, brandable interface through which its subscribers can
personalize elements of the OneCore solution, including preferences and parameters for message notification and single number
reach.
``As the Internet and mobile communications drive consumer demand for enhanced IP-based services, hosted unified
communications solutions, such as OneCore, will help providers deliver these new services quickly and reliably,'' said Mark
Winther, group vice president, Worldwide Telecommunications, International Data Corporation. ``Service providers who
outsource the infrastructure and ongoing management complexities of unified communications to experienced global IP-based
communications service providers like iBasis will be first to market and be able to more efficiently manage growth and ensure
the quality of these new services.''
OneCore Integrates Technology from Industry Leaders
Available to service providers immediately, iBasis' OneCore operates on key hardware and software from HP, Cisco Systems
and Software.com as well as world-class enterprise storage capabilities from EMC - all seamlessly integrated and tested to
ensure carrier-grade performance, scalability and reliability. Included in OneCore are:
Hewlett-Packard carrier-grade servers
Cisco's uOne software and networking infrastructure;
Software.com's InterMail platform and,
EMC's robust enterprise storage systems
iBasis OneCore features include:
Message Management: Full-featured voice messaging, PC and telephone access, Web-based system and user
administration, inbound fax, fax redirect/outbound fax, text-to-speech (fax headers, email)
Notification Services: Subscriber notification indicates new incoming messages
Single Number Reach: Personalizable ``find-me, follow-me'' services
Call Screening: Caller name identification capability
Instant Callback: Automatic inbound number capture and single-button call return from within voicemail
About iBasis
Founded in 1996, iBasis (Nasdaq: IBAS - news) is the leader in advanced Internet-based communications. iBasis has built the
world's first global IP network that delivers toll quality voice and fax service and other advanced hosted communications
solutions, including OneCore Unified Communications, to global tier one carriers and other service providers. The iBasis
Network(TM) is the world's largest international Cisco Powered Network for Internet Telephony. More than 70 international
carriers are iBasis customers, including 11 of the top 12 US international carriers. The company can be reached at its
worldwide headquarters in Burlington, Mass., USA at 781-505-7500 or on the Internet at www.ibasis.net.
iBasis has a long-standing strategic relationship with Cisco, as an alliance partner, an ecosystem partner, and one of only 21
Cisco service provider global accounts.
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