SUPERCOMM, Atlanta, June 5, 2000 ? CoSine Communications, the leading provider of managed, network-based IP service delivery platforms for Business IP Service Providers, today announced enhanced security configuration and management capabilities to its InGage? Customer Network Management system. InGage was the first network-based application that allowed enterprise IT managers to monitor and manage IP network services delivered by a Service Provider (SP) through CoSine's IP Service Delivery Platform. Now, with InGage Version 2.0, these Business IP Service Providers can offer customers added control and security by allowing them to configure their firewall services in addition to providing the ability to monitor their individual Virtual Private Network (VPN) services.
InGage is a customer-side network management application that controls network services delivered from a SP via the CoSine IP Service Delivery Platform. Subscribers use a Web browser to establish a secure link to an InGage Web site maintained by their SP, where they can monitor network status and provision settings of Network Associates' Gauntlet© firewalls. By allowing users to adjust network security services immediately and at any time without truck rolls, InGage lowers SPs' costs while improving customer trust and satisfaction.
"InGage now makes it easier for service providers to realize the revenue potential of value-added services such as VPNs," said Benjamin Niu, senior product manager at Cosine. "End users want the same level of control over their network security when they outsource these services as they do when they run an in-house network. Now they can have that kind of control with InGage while offloading frustrating management hassles."
"Customer trust and security is a primary factor in realizing the projected growth of the managed VPN services market," said Ron Westfall, senior analyst at Current Analysis (Sterling, VA). "By enhancing end-user firewall monitoring and configuration features for InGage, CoSine is directly addressing the trust issue and eliminating it as a barrier to market growth. These features are another example of CoSine's commitment to providing secure VPNs and the control customers desire."
Enhancing Customer Security and Control
InGage's new features give enterprise IT managers more confidence when allowing SPs to manage their network-based Gauntlet firewalls. InGage offers users the same control over their firewall configurations that they would have with Customer Premises Equipment (CPE), but without the installation, maintenance and repair problems.
Using InGage, customers can monitor and configure access for all VPN sites on the SP's public IP network from their desktop. All connections to the InGage Web server require a user name and password (digital certificates are also supported for added authentication). Once the customer's IT manager enters user name and password information, InGage presents complete information about that customer's network status, configuration and security settings. The IT manager can then change any of the security settings immediately without having to submit a request to the SP.
With InGage, enterprise IT managers can immediately respond to security threats. Using a simple point-and-click Graphical User Interface (GUI), enterprise IT staff can configure individual VPN sites as well as set access privileges for other IT staff members or VPN users. A complete set of router policy and packet filtering options allows corporate IT managers to protect any VPN site, from branch offices to remote home users. For example, individual employees can be immediately denied access upon termination through a change in a VPN's source or destination addresses. An SP customer might want to filter out all PUT commands sent to its FTP servers so that it can serve up end-user documentation while blocking new files from unauthorized sources. Business users might filter out cookies being delivered from HTTP servers or block downloads of ActiveX programs to prevent other problems.
Monitoring and Configuration Features
InGage makes network-based VPNs manageable for the SP customers by offering complete monitoring and control. The enterprises can view a list of VPN sites and see each site's connect status, link speed, external gateway information, encapsulation protocol, and virtual tunnel settings and performance. With access to this information, users can easily identify potential security or performance problems, such as having too many virtual tunnels into a secure server farm, and can use InGage to change tunnel assignments or settings.
InGage supports Network Associates' Adaptive Proxy technology, which enables users to set up specific access rules for permitting or preventing certain types of traffic. Customers can enable or disable proxies, add or change router policies to allow or deny access to certain sites or to accept certain commands and reject others, and adjust packet-filtering options by source address pair or port pair. InGage offers four default policies for each proxy, and users can view or change these as needed, making it easy to establish new VPN sites quickly.
Adding Service Provider Flexibility
SPs can set up InGage to meet any customer's security and configuration needs. InGage allows providers to set access privileges on a per-customer basis. For example, SPs who wholesale network services to other SPs or highly competent corporate IT organizations can grant full access to them, while SPs who sell to small businesses might block InGage access completely.
SPs can set two classes of access privileges for customers, one for enterprise administrators and another for enterprise users. The administrator class offers access to all firewall and VPN settings by default, while the enterprise user class allows administrators to limit access for other IT staffers to a subset of VPN sites or configuration options. This way, IT technicians in specific geographic areas can be allowed only to view or change settings for sites within their areas. Within classes, InGage supports different privileges. For example, some InGage users might be allowed to view their VPN or change configuration settings of their VPN services, such as firewalls and network address translation, while other users might only be allowed to view these settings.
About CoSine Communications Inc.
Founded in 1998 and based in Redwood City, Calif., CoSine Communications develops, markets and sells managed IP service delivery platforms designed for Business IP Service Providers who risk losing profitability with today's low-value Internet access services. The CoSine solution enables Next Gen Telcos, Competitive IXCs, International Service Providers and PTTs to quickly and reliably turn up value-added services to their wholesale and retail subscribers. |