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Strategies & Market Trends : Trading the SPOOs with Patrick Slevin!
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To: Stoctrash who wrote (5364)6/16/2000 2:59:00 PM
From: Patrick Slevin  Read Replies (1) of 7434
 
Nope, Iomega fails to support Win2000 concerning my ZipCD 8x4x32

Rec'd this from Tech Support
----------------------------------------------------------

Thank you for using Iomega's Online Support services. I sincerely apologize
for any inconvenience you may have experienced using your Iomega product. I
understand that you would like to use your ZipCD drive on Windows 2000. The
older ZipCD drives are not supported in Windows 2000. If you have the USB
drive or the Zip 4x4x24x drive then it is not supported. The newer drivers
will work since they have a different version of the software.

Sincerely,

Dennis
Iomega Customer Support

> First Name: Patrick
> Last Name: Slevin
> Country: US
> Language: EN
> Address: <Not Required>
> City: <Not Required>
> State: <Not Required>
> Zip Code: <Not Required>
> Phone Number:
> Drive Type: ZipCD
> Drive Model: ATAPI_8x4x32
> Accessory: SL
> Operating System: Other
> Bios Manufacturer: SL
> Bios Version: <Not Required>
> Computer Experience: EX
> Computer Make / Model: Dell Workstation
> Serial Number: <Not Required>
> Printer: SL
> Printer Model:
> Scanner: SL
> Scanner Model:
> Iomega Software: SL
> Iomega Tools: SL
>
>
>
>
> -------------------------------------------------------
> I purchased a ZipCD drive about four months ago and had no problems with
> it -- however, as I am now switching machines from a Gateway running
> Windows 98 to a Dell running Windows 2000, I require the
> drivers/installation files for the ZipCD for Windows 2000. Having bought
> version 1.0 of the "Service Pack," it cannot install onto Windows 2000.
>
> Please advise whether any kind of drivers are availible to me.
>
> Thank you.
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