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Technology Stocks : Network Appliance

NTAP 115.66

-2.9%

Dec 12 9:30 AM EST

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To: DownSouth who wrote (3522)	6/16/2000 3:19:00 PM
From: kas1	Read Replies (1) of 10934

I noted that Sun's webcast yesterday was sprinkled with "one stop shopping" and "one vendor to call if there is a problem". I once had the dubious pleasure of watching a friend employed in an IT dept try to get in touch with Sun to get a hard drive replaced on a SPARCstation. Their attitude, and their pricing, turned me off from the company for what is likely to be a very long time. They take an off the shelf cheapo Seagate drive, put it in a Sun case, and mark it up 300% -- and treat you as if they're doing you a huge favor by selling it to you. Makes for a lot of unhappy customers. I wonder how NTAP's service/replacement dept compares? This is what makes the decisions for the IT folks, you know.

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