Got a question about answers.com? Go to their web site and ask. Here are a few that I picked up.
Q: What is answers.com
Answers.com was founded by idealab! in 1996 to give real-time, expert
answers to consumer questions on any topic. This approach required a
unique blend of database technology and human expert support. In 1999,
Net Shepherd, Inc. (NSI) purchased and re-launched Answers.com to focus
on the business-to-business market. Today, Answers.com develops, markets
and supports online customer service tools.
Q: What kinds of partners are you looking for?
Answers.com is looking for strategic partners that enable us to fulfill our
mission of helping companies of all sizes manage customer service inquiry
volume and maximize customer satisfaction, while reducing costs.
Technology Partnerships are designed for companies that develop a product
application which can be integrated with Answers.com or enable the
integration between Answers.com and partner products. Consultant /
E-Builder Partnerships position Answers.com as the "first line of support"
within a customized CRM solution. And Application Partnerships enable
leading CRM solutions companies to leverage the excellence of
Answers.com technology by directly embedding it in their own commercially
available product offerings. For more information, please send an email to
Partners@Answers.com.
Q: How are you different from Ask Jeeves?
Both Answers.com and Ask Jeeves provide natural-language
question-and-answer technology. There are three major differences between
Answers.com and Ask Jeeves. First, while Ask Jeeves returns a series of links
to other web pages, Answers.com returns a direct answer to a question.
(Answers.com can provide a link to a page in our client's web site, if the
client requests.) Second, Ask Jeeves provides answers to general consumer
questions, while Answers.com provides answers that are specific to a client's
business. Third, Answers.com is much more affordable than Ask Jeeves.
Q: Can Answers.com develop the questions and answers for us?
Answers.com can seed the database for each client, should you so desire.
Please contact our Sales department at Sales@Answers.com for information
about this service.
Q: How does a partnership with Answers.com benefit my company?
Beyond the benefits of improved solutions for your clients, Answers.com's
strategic partners can receive product discounts, referral bonuses,
cooperative marketing opportunities, incremental revenue and more. For
details, contact Partners@Answers.com.
Q: How do I invest in Answers.com?
Answers.com is pre-IPO. For information about potential investments, please
send an email to Investors@Answers.com.
Q: What is the price of your products?
Packages are priced to suit your business needs and our standard packages
don't require a set-up fee to get started. Answers.com is an affordably priced
solution for businesses of all sizes. Contact Sales@Answers.com to find out
more.
Q: Where can I get more information on your technology?
We have a white paper and other technology collateral available to
potential partners. Or, send an e-mail to Partners@Answers.com for
information on our Strategic Partnership Program.
Q: Who are your current partners?
We have business and technology partners, some of which we cannot
discuss due to confidentiality agreements. Please check out our Partners
section for more details.
Q: What is your business model?
A: We make money when a business puts Answers.com on their Web site,
allowing their users to ask them questions about their products or services.
Our fees are based on the volume of questions asked. We charge a small
monthly fee, designed to be affordable to even small companies. Our
customers benefit because we help them manage inquiry volume, minimize
costs and maximize customer satisfaction. Simply put, it's a win-win for our
customers, their Web site visitors and us.
Regards,
Barry |
