-- General Magic and IBM to Deliver Voice Application Development and Hosting; --
Preliminary Agreement Leverages
Complimentary Technologies
Business Editors/High-Tech Writers
SUNNYVALE, Calif.--(BUSINESS WIRE)--June 22, 2000--General Magic,
Inc.(TM) (Nasdaq:GMGC), a leading voice application service provider,
today announced that they have signed a memorandum of understanding
with IBM to integrate General Magic's VoiceXML-based magicTalk
communications platform with IBM's DirectTalk and WebSphere Voice
Server with ViaVoice Technology to deliver and host end-to-end voice
solutions.
"The combination of General Magic's expertise in designing
personality-rich, context-aware voice user interfaces and applications
along with IBM's software platform for voice enabling e-business will
create a unique opportunity to provide premier voice applications to
leading customer relationship management (CRM), Internet and
telecommunications companies," said Steve Markman, chairman, chief
executive officer and president of General Magic.
"IBM's open standards based scaleable voice platform, based on the
WebSphere e-business platform including WebSphere Voice Server and
DirectTalk, combined with General Magic's magicTalk communications
platform, can help today's e-businesses deliver anytime, anywhere
voice access to information and extend the reach of e-commerce," said
W.S. (Ozzie) Osborne, general manager, IBM Voice Systems.
Under the proposed agreement, IBM and General Magic plan to
deliver and host end-to-end voice solutions for CRM, Internet and
telecommunications companies using a combination of the two companies'
voice technologies.
About General Magic
General Magic creates value for its customers through
state-of-the-art voice solutions. General Magic offers years of
expertise in combining language, personality, and logic to create a
natural conversation between people and information.
As a voice application service provider (Voice ASP), General Magic
serves companies with high volumes of customer contacts who need
cost-effective solutions that maintain the trust and loyalty of their
customers. For more information about General Magic, visit the
Company's Web site at generalmagic.com.
General Magic notes that some of the statements in this press
release contain forward-looking statements that involve substantial
uncertainties. These include, among others, statements concerning the
adequacy of the Company's financial resources to execute its business
plan; market acceptance of the Company's technologies and services;
the Company's ability to attract, retain and motivate key technical,
marketing and management personnel; the ability of the Company to
establish and maintain relationships with businesses that have high
volume customer interactions, and to establish alliances with
companies that offer technology solutions for such businesses; the
challenges inherent in the development, delivery and implementation of
complex technologies; the ability of the Company's third party
technology partners to timely develop, license or support technology
necessary to the Company's services; and the Company's ability to
respond to competitive developments. The forward-looking statements in
this press release involve known and unknown risks, uncertainties and
other factors that may cause industry trends, or actual results,
performance or achievement to be materially different from any future
trends, results, performance or achievements expressed or implied by
these statements. These and other risks are detailed in General
Magic's Registration Statement on Form S-3 filed with the Securities
and Exchange Commission on May 26, 2000.
Note to Editors: General Magic and magicTalk are trademarks of
General Magic, Inc., which may be registered in some jurisdictions.
Other trademarks are owned by their respective companies.
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CONTACT: TSI Communications, Inc.
Leili Eghbal, 650/635-0200 ext. 207
leghbal@tsicomm.com
KEYWORD: CALIFORNIA
INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS HARDWARE SOFTWARE
TELECOMMUNICATIONS MARKETING AGREEMENTS
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