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SI - Site Forums : Silicon Investor - Welcome New SI Members!

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To: RoseCampion who wrote (12370)	7/1/2000 5:39:23 PM
From: John Busby	Read Replies (2) of 32871

Rose, Your note speaks to many important issues I’ve seen on the boards since I posted a notice on Welcome to Silicon Investor (and other) threads yesterday evening. I can’t probably address everything that you and others have brought up to your satisfaction, but I’ll (hopefully) answer some here. Yesterday’s message wasn’t exactly what I had written in my first draft, but I wanted to say on behalf for the Silicon Investor team that we apologize and view as unacceptable the problems that you and others have reported to us. I agree with you that the problems weren’t associated with performance as defined by how fast the site operated, although one positive consequence I expect from the upgrade is to improve reliability, speed, and scalability. Instead, some functions weren’t responding properly. Our engineering team has been working around the clock and as we scour the message boards & read customer service e-mails in real-time, we are addressing, prioritizing, and most importantly fixing these problems. Thanks also to members like you, and particularly those on David Stockwell’s thread that are diligently reporting issues to myself and the SI team. John

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