BigAmazon.com continues expansion and strong growth. LOL
Subj: Looking Ahead Date: 7/3/00 5:31:40 AM Eastern Daylight Time From: assoc-1@amazon.com (Amazon.com Associates Program) To: floyd
Dear Amazon.com Associate: In June 1998, Amazon launched its Music store and became much more than Earth's biggest bookstore. In just two years, we've added fifteen new categories ranging from software to tools; we will continue to launch new stores to solidify Amazon.com's position as the place to find and discover anything you want to buy online. This anniversary seemed a good time to reflect on what this transformation has meant to you as a member of our Associates network and where Amazon.com and our Associates Program are headed. It's incredible to think that just two years ago, books represented 100% of Amazon.com's revenue. Today, strong growth in books is enhanced by sales of many other products (music, videos, electronics, software, toys and games, tools, lawn and patio items, and kitchenware); these newer lines represented more than half of our revenues in Q4. Customers worldwide can select from tens of millions of products from our various stores, all in one convenient shopping session. The diversity and rapid expansion of our product lines is a key Amazon.com advantage to our business and to our Associates. The customer buying a book is now adding a cordless drill, a Santana CD, and a Palm organizer into one shopping basket. Each new store we offer makes Amazon.com more valuable to you, our Associates, and increases the frequency with which your site visitors shop, earning you more referral fees. As we expand rapidly, Amazon.com continues to win best-of-breed awards, not only for our more established products but for our new stores as well. To highlight the success of one store, Amazon.com Toys has earned multiple high merits including: Playthings' E-tailer of the Year; PC Magazine--Editors' Choice Award--Toys; Consumer Reports e-Ratings Top Toys Site; and for the second year in a row, Amazon.com Toys has won the top spot in Forrester Research's Power Rankings of online toy stores. In each case, Amazon.com won out over a number of more established brands. While the news lately is full of stories about failing dot-coms, Amazon.com is healthy and getting healthier. All signs at Amazon.com show a clear path to profitability and continued growth into the future. Our numbers tell the story best: * Sales grew from $294 million Q1'99 to over $574 million Q1'00, fueled by exceptional value and service to consumers rather than short-term low/no margin price practices or costly marketing campaigns. * We began 2000 with 16.9 million customers and added another 3.1 million new customers in Q1'00. We closed 1999 with a repeat customer rate of 73 percent; this number has continued to climb in 2000 to over 76 percent... yet another testament to our ability to satisfy consumers. * Our Q1 '00 financials show that we have over $1 billion in cash reserves. * Amazon continues to rank as a top destination and as one of the Internet's most recognizable brands. What does this mean to you, our Associates? Amazon.com is here to stay as an ally you can depend on. With your help, we will succeed at building Earth's most customer-centric company. We will be here to serve your hard-earned visitors with exceptional and reliable service. Amazon.com's Associates Program is one of the company's proudest achievements to date. As the first, largest, most widely adopted, and most copied program of its kind, our Associates Program is and will remain an integral part of our business. Now more than 450,000 Associates strong, our program remains the proven choice across a wide breadth of product categories. We continually strive to improve our program's offering. We are particularly excited about the newest advances in Associates Central such as improved tools in Build-A-Link, new payment options, downloadable reports, and more timely merchandising news. If you haven't already done so, I encourage you to take advantage of the newest features and tools we're providing. Please check into Associates Central often, as we have many new improvements to come, all designed to make your participation in Associates as rewarding as possible. Thank you for your continued participation the Amazon.com Associates program; we genuinely appreciate our relationship with you and look forward to many more years of working together. Sincerely, Daniel Malarkey, Director Amazon.com Associates p.s. our lawyers like us to add the following....... This announcement contains forward-looking statements that involve risks and uncertainties that include, among others, Amazon.com's limited operating history, anticipated losses, unpredictability of future revenues, potential fluctuations in quarterly operating results, seasonality, consumer trends, competition, risk of distribution center expansion, risks related to fourth quarter, risks of system interruption, management of potential growth, risks related to auction and zShops services, risks related to fraud and Amazon.com Payments, and risks of new business areas, international expansion, business combinations, and strategic alliances. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended 1999 and Quarterly Reports on Form 10-Q for the quarters ended March 31, 2000.
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