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Technology Stocks : Amazon.com, Inc. (AMZN)

AMZN 232.49

+0.2%

3:59 PM EST

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To: Glenn D. Rudolph who wrote (105752)	7/3/2000 1:01:16 PM
From: H James Morris	Read Replies (1) of 164684

Glenn, this is what BW thinks Bezos needs to do. Like I've said here many times before, I think Bezos should use the Costco model, and charge all its loyal customers an annual fee for the convenience of shopping there. I know our Randy E would pay that fee, and probably Billy Harmond would too.<vbg> Btw Amzn is making more noise than 100 F-18's flying together. >Business Week: July 10, 2000 Cover Story Big Jobs for Bezos Will Amazon ever be in the black? To get there, it needs to bolster revenues and improve operations--fast. Here's what it must do: -- Increase efficiencies in distribution and customer-service centers by reducing headcount and installing new computer systems and automation gear -- Open more new stores on its site to provide greater selection and draw more customers -- Persuade customers to turn to Amazon to buy more than books and music -- Demonstrate savvier merchandising, from anticipating product demand to personalizing offers to individual customers -- Sign up more e-merchant partners to bring in high-profit revenue

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