E.Schwab problems Message Board

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Non-Tech : E.Schwab problems

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To: OX who wrote (856)	7/20/2000 3:46:32 PM
From: Mark Z	Read Replies (1) of 1401

Nor should it be your job to provide options strikes you may want to trade in advance of the trade. PCM - I was with them for 3 weeks. Then there was a brown-out in San Francisco where their servers are and I discovered the hard way they have no backup plan. You couldn't trade via internet, their phones were down...nothing. I moved out very quickly after that as I live near S.F. and I know brownouts are very common Similar bad experience w/Brown which may have just been bad timing on my part. I opened the acct right when they were having all their problems with the systems conversion in Autumn of 1998. At that point, the hold times were 15-20 minutes on the phone & I lasted less than 3 months there. I was holding out for CyberCorp but it turns out after waiting a year for the much promised options trading they've decided to bundle a $100/month Level II data fee with the privelege to trade options. Looks like Fido for me. Maybe no better than Schwab but 2/3rds the commissions.

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