Joe Copia's daytrades/investments and thoughts Message Board

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Strategies & Market Trends : Joe Copia's daytrades/investments and thoughts

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To: Joe Copia who wrote (22952)	8/2/2000 12:15:35 PM
From: Joe Copia	Read Replies (2) of 25711

ROUND ONE Round one consists of a phone call to your broker. You are to locate the department that specifically handles certificate requests. Please immediately ask for the name of the individual you are speaking to and record it. Inform them of the date in which your request was submitted (assumes you are not requesting for the first time). Ask this person for 2 specific dates: 1) when will this request be submitted to DTC, and 2) when can you expect the certificates to be in your actual hands. Your next statement should be close to the following: "I plan on checking back with you Mr./Ms. X next on [date] as you have provided me to ensure that this process is going smoothly and according to NASD regulations." ROUND 2 This round occurs on the date by which they have promised to submit your request to DTC. You are now to call back and speak to the individual you already spoke to. You can pretty much assume that they will not have yet submitted your request. If they have, then you are fine and should call back once a week to request a status update simply to make sure that they suddenly don’t "lose track" of your request or find that their computer no longer says the request is submitted. MAKE SURE TO CALL ONCE A WEEK EVEN IF THEY ASSURE YOU IT IS WITH DTC. Now assuming they have NOT filed your request with DTC yet, you should ask to speak with the MANAGER. They have missed a deadline and you should be PISSED at this point. Take down the manager’s name and politely inform him or her that you are simply seeking compliance with NASD regulations and the proper execution of this request. Ask him for the date with which he can assure you your request will be submitted to DTC. Inform him or her that you will check back on that date and will hold this individual personally responsible to oversee the execution of this request and THAT YOU UNDERSTAND OTHER FIRMS HAVE BEEN HAVING DIFFICULTY FINDING CERTIFICATES ON THIS STOCK AND YOU DO NOT WISH TO HAVE TO FILE A FORMAL COMPLAINT WITH NASD. FIGHT FIRE WITH FIRE PART 3 (REPOST) by: flightlessbird 50504 of 62321 ROUND 3 Round 3 assumes that either you still haven’t received assurances that your request has been submitted to DTC or that it has been submitted to DTC but they have now missed the date with which you were supposed to receive actual shares. Confirm this with the manager you spoke to in Round 2. Now this is where it gets good. Here is a sample letter that you will fax to: 1. The manager; 2. Your brokerage firm’s Compliance Department; and 3. Your brokerage firm’s legal counsel You will obviously need to call your broker to find the separate fax numbers to send this to. Here is the body of the letter: Dear Sir or Madam: I am serving you with this notice of my intent to file a formal complaint with the NASD regarding certain failures of [manager] and [brokerage firm] to comply with NASD regulations. On [date] I requested the delivery of [number] shares (in physical certificate form in my name) of Great White Marine & Recreation (JAWS). [Detail intermediate history including dates you were told and who you spoke to]. I believe that [manager] and [brokerage firm] are not treating my request seriously and I plan to file a formal complaint with NASD naming [manager] and [brokerage firm] as the responsible parties for failure to execute my very simple request. I will file this formal complaint if I have not heard a response within 10 days of this fax that I believe provides me with adequate assurance that I will have my certificates within an appropriate time period. The formal complaint will allege violation of NASD regulation 240.15c3-3 and other applicable regulations for failure to fulfill this request in a timely manner. I have paid for these certificates and I am entitled to them. If you cannot offer me a valid answer for why I have not received my certificates by the date you initially stated, I will move forward with the NASD. I can be reached at [phone] between the hours of [hours]. I appreciate your immediate attention to this matter. Sincerely, [name] FIGHT FIRE WITH FIRE PART 5 (REPOST) by: flightlessbird 50505 of 62321 THIS should result in some fairly prompt action on your request I assure you. A

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