JWN - Nordstrom now on NYSE, and with Nordstrom.com Message Board

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Non-Tech : JWN - Nordstrom now on NYSE, and with Nordstrom.com

JWN 24.66

+0.1%

May 20 5:00 PM EST

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To: DADEPFAN who wrote (16)	8/7/2000 9:15:10 PM
From: KLP	Read Replies (1) of 32

Thanks for getting the stock quote up...and yes, I think the customer service at Nordstrom has always been great. I had occasion to talk to them today re questions on the account, solved that, and then while I was at it...spent the next 10-15 minutes discussing some of my thoughts about the re-ordering of the store. A wonderful, cheerful and seemingly interested young woman who in fact did write some comments down, and said she would pass them on. I told her that I couldn't think of a single person who didn't want to and like to shop at Nordstrom.....we just had to be able to find the things we want to buy.... Suggested they "talk" to customers who hadn't purchased anything in the last several months, and see how they could help them.....She said they in fact had sent out questionaires....and had had a super response, with many great ideas! I didn't get one....must have spent at least some money there in the last few months... :D KLP

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