Net Perceptions, Inc. (NETP) Message Board

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Technology Stocks : Net Perceptions, Inc. (NETP)

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To: rupert1 who wrote (2711)	8/15/2000 5:11:35 PM
From: rupert1	of 2908

Interesting new event. Notice how NETP is defining itself as CRM? Webcast: How to increase your top line revenue 2-7% over your current plan, with Real Time Personalized CRM Aug 18 2000 11 AM, CDT Web Seminar 1) The "old Corner grocer" a) What Callers/Customers expect and want b) How personalized CRM brings back a sense of intimacy c) How Personalization can make your Call Center more effective. 2) How Personalized CRM Works a) Various types of Personalization b) Traditional off line data mining c) Collaborative Filtering d) Rules: What to be careful of 3)How Personalized CRM works in Call Centers 4) ROI: Why Personalized CRM is the Best Investment you can make NOW with the quickest payback possible.

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