Wednesday August 16, 9:09 am Eastern Time
Press Release
High-Tech Veteran Ernest Labbe to Head Network
Engines' Customer Service Operation
Labbe draws on 28 years service and management experience to enhance customer relations and
support appliance server products
RANDOLPH, Mass.--(BUSINESS WIRE)--Aug. 16, 2000-- Network Engines today announced that Ernest Labbe has
joined the company as vice president of customer service. Labbe will strengthen Network Engines' customer relations and
service strategies as the company expands market reach for its appliance server technology. Labbe will direct in-house tech
support and field support operations, including repair and replacement tasks, ensuring Network Engines' appliances continue
to deliver vital Web content to its customers' end users.
Labbe brings more than 28 years of customer service and management experience to Network Engines. Previously, he was
vice president of operations at Digital Generation Systems, Inc., a California-based multi-media network provider for the
broadcast market. He was responsible for client and station service operations, managing technical support and digital delivery
of broadcast television and radio commercials to more than 7,000 stations.
Prior to Digital Generation Systems, Labbe rose up through the ranks at Lucent Technologies' Business Communication
Systems division, where he ultimately served as general manager of northeast operations. In this role, he managed order
operations, installation and maintenance for large and small business telephone and data communications systems in five New
England states. While at Lucent, he also developed the Business Communication Systems' data networking service marketing
strategy and associated business model.
``Many of our customers' server appliance architecture is their business. They cannot have any downtime, because they'll lose
money. Ernest's extensive customer service history will enable him to identify and address customer service needs,'' said
Lawrence Genovesi, Network Engines' president and CEO. ``He will help us build upon our customer relationships and
establish a reputation for supporting our appliance servers and the Web content they deliver.''
Labbe further honed his skills with customer service and management positions at Proteon, Inc., CrossComm Corporation,
Motorola Corporation and LFE Corporation. He earned a bachelor's degree in business administration from the University of
Rhode Island.
Network Engines manufactures a series of single-purpose Internet server appliances known as the WebEngine Roadster(TM),
WebEngine Viper(TM), AdminEngine(TM) and CommerceEngine. These compact (1U or 1.75 inch high),
application-specific appliances together form the Internet Appliance Architecture, a platform that allows an organization to
deploy and manage its Internet-based content and applications servers.
About Network Engines
Network Engines provides high-density, scalable Internet server appliances that support large Web-based applications for
``dot com'' companies, Internet service providers, application service providers and larger enterprises. The company was
founded in 1997 and is based in Canton, Massachusetts. For more information, visit the company's Web site at
www.networkengines.com.
Network Engines, the Network Engines logo, WebEngine Roadster, WebEngine Viper, AdminEngine and CommerceEngine
are trademarks of Network Engines, Inc. |
