docHarbor(SM) and Fiduciary Trust International Sign Online Services Agreement
New ASP Service Offering Delivers Investor Statements via the Web
HERNDON, Va., Aug. 18 /PRNewswire/ -- docHarbor, a leading application service provider (ASP) for document management and a business unit of Anacomp, Inc., announced today that Fiduciary Trust Company International will employ docHarbor's Investment Services Application Suite to provide Fiduciary's customers with secure, online communication. Fiduciary is a New York-based global asset management firm managing more than $54 billion for a variety of clients, including institutions, individuals, and families.
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docHarbor's Investment Services Application Suite gives investors access to financial information through an innovative and secure communication channel that provides a number of services including e-confirms, statement presentment, and electronic enrollment.
Fiduciary initially will use the application to deliver statements to its customers and will add additional features in the coming months. docHarbor's solution is compatible with Fiduciary's Web and security infrastructure, which will ensure a seamless and familiar user experience. In addition, the application works with Fiduciary's existing statement processing systems, thereby allowing rapid deployment of statements without any interruption in customer service.
"We are striking a balance as we move from paper to online communication, and are delighted to be able to deliver important information to our customers online with the utmost security and privacy," said Kevin Granville, senior vice president and director of e-commerce at Fiduciary. "docHarbor's Investment Services Application Suite meets our security, compliance, and tracking requirements and enables our customers to receive information immediately with the browser access they already use."
"docHarbor has taken a great step forward to deliver vital new services to the investment services industry," said Craig Le Clair, senior vice president of docHarbor and general manager of its Investment Services group. "We have introduced a platform that provides secure online communication and also maintains a customer database for consent management, fulfillment management, and other business services." |
