SPWX on CNBC, new contract, Taiwan trading system.
speechworks.com
SpeechWorks and Partner Systex Deploy First Mandarin Speech Recognition Service
for Stock Trading; Speech
Commerce Now Available for Traders in Taiwan
Business/Technology Editors
BOSTON & TAIPEI, Taiwan--(BUSINESS WIRE)--Aug. 23, 2000--
SpeechWorks International, Inc. (NASDAQ:SPWX), the market leader in
the telephony-based speech technology industry(1), today announced
that it has deployed the first speech-enabled stock trading system in
the Mandarin language. Customers of MasterLink Securities, one of
Taiwan's top brokerage companies, can place and confirm trading
orders, check stock prices and attain account information
automatically, simply by speaking into the nearest phone.
MasterLink's new speech service extends its online trading to
reach anyone with a phone at any time of day or night. With over 60%
of the Taiwanese population using mobile phones, MasterLink turned to
SpeechWorks and its partner Systex Corporation, a systems integrator
located in Taipei, to expand its customer base and capture the
untethered access market.
Patrick Kao, vice president of MasterLink Securities said,
"MasterLink's innovative stock trading phone system is very
comprehensive and simple to use. We are impressed because it provides
comprehensive services such as allowing our customers to conduct stock
transactions and manage their financial portfolio 'anytime and
anywhere.' The user interface makes it easy and enjoyable for
callers."
"The MasterLink deployment reinforces our current momentum in the
Asian market," said Steve Adams, vice president of international,
SpeechWorks. "This continues SpeechWorks' successful history of
deploying applications around the world in the brokerage industry."
Other SpeechWorks customers in the brokerage sector include
Ameritrade, DLJdirect, E*TRADE, Fidelity Investments Institutional
Brokerage Group, GL Trade Multimedi@, Stocktrade, the Stock Exchange
of Mexico, the Stock Exchange of Singapore, DMG & Partners Securities,
Keppel Securities, Lim & Tan Securities, TD Waterhouse Australia and
others.
About SpeechWorks International, Inc.
Organizations worldwide rely on SpeechWorks (NASDAQ: SPWX) to
delight their callers and provide them with a new level of service
over the phone. Complementing the self-service model of the Web,
SpeechWorks speech recognition solutions, including the revolutionary
SpeechSite(TM) product, let callers communicate, obtain information
and complete transactions automatically, simply by speaking naturally
over any phone, anytime.
SpeechWorks customers include some of the world's most
sophisticated customer service innovators such as America Online,
Amtrak, BellSouth, Continental Airlines, E*Trade, FedEx, Fidelity
Investments Institutional Brokerage Group, MapQuest.com, McKessonHBOC,
Quack.com and United Airlines. SpeechWorks strategic partners include
technology leaders such as AT&T, Dialogic, an Intel Company,
InterVoice-Brite and Net2Phone. The Company offers the SpeechWorks
Here(TM) Guarantee, the industry's only customer results program with
a money-back guarantee.
SpeechWorks is headquartered in Boston, Massachusetts and has
offices around the world. To experience the power of SpeechWorks, call
1.888.SAY.DEMO. For additional information, call 617.428.4444 or visit
speechworks.com.
SpeechWorks, SpeechWorks Here and SpeechSite are trademarks or
registered trademarks of SpeechWorks International, Inc. in the United
States and other countries. All other trademarks are the property of
their respective owners.
(1) Based on Frost and Sullivan's U.S. "Telephony-based Speech
Technology Software Market 2000" report.
--30--mb/bos*
CONTACT: SpeechWorks International, Inc.
Leah Lesser
617.428.4444
leah.lesser@speechworks.com
www.speechworks.com
or
Schwartz Communications Inc.
Carissa B. Caramanis
781.684.0770
speechworks@schwartz-pr.com
KEYWORD: MASSACHUSETTS TAIWAN INTERNATIONAL ASIA/PACIFIC
INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS TELECOMMUNICATIONS
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Aug-23-2000 14:49 GMT
Symbols:
US;SPWX
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