More CBLT data.......Number of Car Dealers Online Rising
By REUTERS
ETROIT -- More U.S. new vehicle dealers are finding the Internet a friendly place to do business.
Eighty-three percent of all dealers have Web sites, up from 74 percent last year, according to a survey by the National Automobile Dealers Association (NADA), which represents 19,300 franchised new-car dealers in the United States.
Sixty-two percent of dealers with Web sites have completed sales online, the first time NADA began tracking that measure, a spokesman said.
``This shows how dealers are embracing the Internet as a new means of marketing products and interacting with customers,'' NADA Chairman Harold Wells, a new vehicle dealer in Whiteville, N.C., said in a statement.
The survey showed that 98 percent of dealer Web sites are interactive, allowing the customer to send e-mail, order online or obtain financing online.
Dealerships that have been operating Web sites since 1995 generate 13 new vehicle sales a month, while stores that launched Web sites in 1999 or this year generate just five new vehicle sales a month from Internet leads, the survey said.
``The more they work at it, the better they get at it,'' NADA chief economist Paul Taylor said. ``There's a learning curve.''
NADA has surveyed dealer Internet use since 1997. |