Softechie Here is a good read on VONs and some educated guesses to the direction of the this space: (Note I had to split it into two sections,,,)
- An Emerging Industry - Standards and Industry Forums - The PAM Forum - The IETF's IMPP Working Group - Interview with Jonathan Rosenberg, dynamicsoft - Question of the Month - Bantu Launch - Upcoming Events
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Welcome to the first issue of the Presence and Instant Messaging Report, produced by Technical Marketing Inc. in association with pulver.com. Our purpose in starting this report is to help develop the Presence and IM community, and provide the resources and links that industry participants need to understand business and technical issues.
We envision this report and its companion web site ( instantmessaging.org ) to be a sort of electronic forum for two way conversations about the Presence and Instant Messaging industry. Please send your comments and feedback on this report to: mona@tech-marketing.com. Your suggestions for topics for future reports would be appreciated!
------------------------------------- AN EMERGING INDUSTRY -------------------------------------
Over the past few months, I've been attending conferences and industry meetings and talking to industry participants with the goal of beginning to understand the Presence and IM (Instant Messaging) industry. Presence and Instant Messaging appear to me to be the first set of new functionalities and services to emerge from all the hype about "next gen" services.
With the help of Pam Zetterlund-Clark, I've spent some time talking with the 64 companies we've initially identified as being in this space. Of these 64, the majority (57) are based in North America, and 27 are public, 36 are private and one is an open source code project. While many are involved in industry efforts to encourage interoperability, they are also launching products and services at a rapid rate! Fasten your seat belts - the industry is immature, fast moving and already wrestling with some complex problems.
I noticed at Jeff Pulver's first IM conference in Boston in May just how young this community is. Most of the attendees didn't know each other, and didn't know anything about each other's companies. I thought it would be useful to attempt to develop a description of the Presence and IM industry structure, to give the community a way to talk about what products and services their companies provide. My first attempt at this description is at www.instantmessaging.org under the industry section. I took a quasi-architectural layered approach, with infrastructure vendors forming the base of the industry, and applications, devices and components towards the top. You'll see that billing and security functions are needed at several layers of the diagram. However, we've not found a lot of billing or security players targeting the Presence and IM market specifically.
We'd love to hear your comments on this diagram. The folks at Bantu and others have already pointed out that although the applications ride on top of the specialized service providers' platforms, they can also be provided from a service provider like Bantu in a hosted environment. This means that layer could reside under the specialized service provider layer as well as above it. I'm sure we'll go through several iterations of this diagram as we receive comments and as the industry matures.
My next task was to try to place industry participants/community members under the categories shown in the diagram. This exercise also demonstrated the immaturity of the industry, with many players providing all the functions or layers. Some applications developers are also service providers. As the industry matures, I think you'll see more players focusing on specific layers, including the presence service provider layer, and more of a wholesale business model. Here's my first pass - I welcome your comments:
INFRASTRUCTURE VENDORS ------------------------------------------- dynamicsoft Elity Ericsson jabber.com Novell Software.com UPOC Vovida WapIT
SERVICE PROVIDERS - PRESENCE MANAGEMENT AND DIRECTORY SERVICES --------------------------------------------------------------- I-Link Locus MeetU NetLert (Directory Services) NetNumber (Directory Services)
SERVICE PROVIDERS - IM AND RELATED SERVICES --------------------------------------------------------------- Alta Vista AOL Bantu Blue Rock Ranch Boomerang dialpad.com ecal FireTalk ICQ iBasis I-Link Iobox Lycos Mediaring.com metatel MSN Net2Phone NTT DoCoMo OZ.COM PeopleLink Tribal Voice Truly Global Visitalk.com Vocaltec Yahoo
VERTICAL OR SPECIALIZED SERVICE PROVIDERS --------------------------------------------
Community Services ---------------------------- AOL CrowdBurst HotLine Communications PeopleLink Yahoo
Conferencing/Chat -------------------------- AOL Bantu Blue Rock Ranch Boomerang CUseeMe Networks Hotline Communications mediaring.com MeetU PeopleLink Tribal Voice Visitalk.com Yahoo
ecommerce/CRM ------------------------ EzCRM Isky mediaring.com Net2Phone Surf&Call Network Services
mcommerce ---------------- Oz.com UPOC
Collaboration ------------------- CrowdBurst Hotline Communications mail.com MeetU Tribal Voice Visitalk.com
Gaming/Dating -------------------- Hotline Communications
Distance Learning ------------------------- CuseeMe Networks
Event Management --------------------------- CuseeMe Networks PeopleLink
APPLICATIONS ---------------------
Basic IM ----------- AOL Bantu Blue Rock Ranch Boomerang CenterSpan Communications CUseeMe Networks Epicware Ericsson ICQ Jabber.com MeetU.com MetaTel My Solutions Nordic MSN Multimate.net NetLert Novell Odigo Oz.com PeopleLink Tribal Voice UPOC Yahoo
PAM/Presence -------------------- IDap MagNetPoint MeetU.com Multimate Novell Odigo PeopleLink SignalSoft (mobile location services software) WapIT
Community Services ---------------------------- HearMe Hotline Communications
Conferencing/Chat -------------------------- CenterSpan Communications Everybuddy Ezenia HearMe Hotline Communications MagNetPoint Multimate.net Odigo Tribal Voice WapIT
ecommerce/CRM ----------------------- FaceTime HearMe netPCS Networks Novell Portal
mcommerce ---------------- Ericsson OZ.COM Upoc
Collaboration ------------------- CenterSpan Communications Hotline Communications My Solutions Odigo Tribal Voice
Gaming/Dating -------------------- CenterSpan Communications Electronic Arts Hotline Communications Tribal Voice
Distance Learning ------------------------- HearMe
Event Management --------------------------- HearMe
SMS ------- AmikaNow! Ericsson iobox
VPN/Virtual Office ------------------------- I-Link VocalTec
DEVICES ------------- Ericsson I-Link
CHARGING/BILLING ---------------------------- Portal Solect
SECURITY --------------- Bantu Blue Rock Ranch Boomerang mediaring.com (voice disguise) NetLert Novell
OTHER ---------- AmikaNow! (content interpretation technology) Digital Cyclone (location-based weather forecasts) ecal (web-based calendar providing presence information) Phone.com (software to provide mobile subscribers access to Internet-based info) TelSurf (audio browser) Wireless Knowledge (software to provide mobile subscribers access to Internet-based info) |