Re: 10/00 - eCompany Now: Internet Monitoring Services; Reputation Management; Cybersmearing; PR Firms; Securities Law
Internet Monitoring Services
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1. CyberAlert
Internet monitoring and Web clipping service that identifies what's being said about a company on the Internet. Monitors news sites, Usenet newsgroups, and other Web-based discussion groups.
2. Cyberscan Internet Clipping Services
Offers services that search for and retrieve news and information from the Internet, screen it for relevance to clients' interests, and compile the results in reports.
3. Cyveillance
Company that helps corporations understand how activity occurring on Internet sites is impacting their e-business success. Offers competitive intelligence, intellectual property protection, and regulatory solutions.
4. eWatch: Reputation Management
Internet monitoring solution that tracks statements about a company online. A service of PR Newswire.
5. Inter@ctive Week: Walking Along A Fine Line
"PR Newswire claims that eWatch is merely a 'clipping service' or a 'search engine.' In the minds of the less charitable, however, it is nothing more than a software cybersnitch." (9/7/00)
6. NetCurrents
Self-billed Internet intelligence agency that reports on message board activity, assists in removal of false information from message boards, monitors stock volume and volatility, and does competitive intelligence reporting.
7. Searcher: Web Monitoring and Clipping Services Round-Up
Descriptions and evaluations of major Web monitoring services. From a magazine geared to database search professionals. (6/00)
8. TechSmith Corporation: NewsMonger
Agent for Windows platforms monitors public Usenet newsgroups for mentions of your company or other criteria you specify.
9. WebClipping.com
Internet-based monitoring, intelligence gathering, and clipping service. Use services to track public opinion, identify misinformation, protect corporate reputations, and police copyright and trademark abuse.
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Reputation Management
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1. BSMG Worldwide: Why Reputation Matters
Defines corporate reputation and offers steps for managing reputation. From a leading public relations firm.
2. GPC International: Reputation Management: Conflicting Approaches Among Advisors
August 1999 speech from the CEO of GPC International. Distinguishes reputation from crisis management and offers principles that can be used in determining organizational response.
3. MarketingClick: Defending Your Company's Name
Article about positive and negative steps that can be taken to manage reputations. Geared to marketing directors and online companies.
4. PR Central: Reputation Management
Business magazine for public relations people and other professional communicators, dedicated to providing in-depth coverage of major issues impacting corporate and brand reputation. Free registration required.
5. Reputation Management
Overview of reputation management and extensive set of links. From the Reputation Institute, a research organization whose purpose is to build thought leadership about corporate reputations.
6. Reputation Management: Building Goodwill for Your Organization
What reputation is and why it matters, case studies in reputation management, and characteristics of reputation-building communications. From PR agency Selz/Seabolt Communications.
7. Securities & Exchange Commission: Internet Enforcement Program
About the SEC's Office of Internet Enforcement, which combats online stock fraud (including false information posted about companies). Plus, interpretive releases and Internet-related litigation announcements.
8. The Osborne Group: Reputation Management
A handful of articles about reputation management, including components of an emergency management plan and successful media interviews.
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Cybersmearing
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1. ABA: Cybersmears: Dealing With Defamation on the Net
Review of law concerning defamation, specific cases, and steps companies can take to reduce the risk of damage from cybersmears. From Business Law Today.
2. Bricker & Eckler LLP: Cyberlibel and Cybersmears
Article containing information about suing defamers, Internet provider immunity, jurisdiction, and use of traditional defamation statutes in cybersmear and cyberlibel cases. (1/00)
3. Business 2.0: Identity Crisis
"A court case could squash the rights of those who wish to remain anonymous." (6/1/00)
4. Corporate Counsellor: Plaintiff Corporations Face Reprisals From Cybersmear Defendants
"Increasingly, cybersmear defendants have fought back with a vengeance, using a variety of tactics against companies that have sued them." (4/2/00)
5. CyberSecuritesLaw: Corporate Cybersmear Lawsuits
Lists specific cybersmear legal cases, with links to relevant news articles on the Web.
6. EnforceNet.com: Cybersmears
Archive of several articles dealing with cybersmearing, and some of the lawsuits that are being filed.
7. Fischman, Harvey & Dutton P.A.: Your Corporate Reputation Online
Overview of "cybersmearing," information about anonymous message-board posters, and how to proceed against a perpetrator.
8. Law.com: Dealing With the "Cybersmear"
"Beginning about six months ago, the U.S. Securities and Exchange Commission began receiving one or two calls a day from victims of corporate cyber-smears seeking help." (4/19/99)
9. PR Newswire: Rise of Web Hoaxes Creates Need for Online Reputation Management
"With false Internet postings and reports on the rise - exemplified by the recent Emulex debacle -- companies are rapidly adopting intelligence-gathering and monitoring services to help them manage their online image." (8/26/00)
10. Securities & Exchange Commission: Internet Enforcement Program
About the SEC's Office of Internet Enforcement, which combats online stock fraud (including false information posted about companies). Plus, interpretive releases and Internet-related litigation announcements.
11. ThreadSeek LLC: Dealing With False Internet Rumors: A Corporate Primer Guide for handling corporate "cybersmears," false rumors about a company, its management, or its stock posted on the Internet. (12/98)
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PR Firms
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1. BSMG Worldwide: Corporate Branding/Reputation
Brief overview of the corporate branding and reputation practice specialty of this globally ranked PR firm.
2. Burson-Marsteller
A leading global perception management and communications consulting firm.
3. Delahaye MediaLink
PR research and measurement firm offering reputation measurement and Internet communications measurement services.
4. Edelman Public Relations Worldwide: Corporate Reputation
Information about the corporate reputation practice specialty of the world’s sixth largest public relations firm.
5. Fleishman-Hillard: Reputation Management
Overview of the largest U.S. public relations firm's reputation management practice group.
6. GCI Group: Corporate Practice
Brief description of the reputation management offerings of this internationally ranked PR firm.
7. Hill & Knowlton: Corporate Communications
List of corporate reputation-related services. Hill & Knowlton is ranked second among PR firms worldwide.
8. Ketchum
Overview of the corporate reputations practice of the seventh largest public relations firm in the world.
9. Miller/Shandwick Technologies
Boston-based technology agency of Shandwick International, one of the world's largest global reputation management firms.
10. NewGate: Reputation and Crisis Management
A public relations firm specializing in the Internet. Offers tools to manage and safeguard company brands and reputations online.
11. Ogilvy Public Relations Worldwide: IMpact
Overview of Ogilvy's suite of Internet monitoring, placement, and marketing services that help build corporate presence online.
12. Porter Novelli International
Major global PR firm offering reputation-related services, including reputation profiling.
13. Shandwick International: Reputation Management
Overview and articles about reputation management, plus information about Shandwick's reputation management approach. Shandwick is a leading UK and international PR consultancy.
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Securities Law
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1. Brobeck, Phleger & Harrison LLP: Securities Law
A collection of features, newletters and articles about topical issues in securities law.
2. CyberSecuritiesLaw.com
Information provided by Blake A. Bell, a Senior Counsel at Simpson Thacher & Bartlett. News, hot issues and a newsletter.
3. EnforceNet.com
News stories, legal commentary, and links to other websites related to the rapidly-developing relationship between securities regulation and the Internet.
4. Jefren Publishing Company: SEC News Digest Reports
Each Monday editors analyze the SEC News Digests from the previous week and organize all the material by subject matter into five searchable News Digest Reports.
5. Lawoffice.com Knowledgebase: Securities Law
Articles and newsletters written by law firms throughout the United States.
6. Lawofice.com Legal Guide: Securities Law
Brief overviews of many areas of securities law and anwswers to commonly aasked questions. Find lawyers and firms specialized in securities law. From West Group.
7. SEC Interpretation: Use of Electronic Media
Guidance on the use of electronic media by issuers of all types, including operating companies, investment companies and municipal securities issuers, as well as market intermediaries.
8. SEC News Digest
Daily information on recent Commission actions, including enforcement proceedings, rule filings, policy statements, and upcoming Commission meetings.
9. SEC Rulemaking
Proposed rules, bulletins, interpretative releases, and a search of all online SEC information.
10. Securities Lawyer's Deskbook
Full text of the Securities Act of 1933, Securities Exchange Act of 1934, Investment Company Act of 1940, and various regulations. Online at the University of Cincinnati College of Law.
11. The Securities Law Home Page
Legislative updates, message boards, discussion forums, and "The Securities Law Letter," a monthly newsletter.
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