Is AT&T next on the Q's list?
Wow, Eric, how did you dig that one out?
I did a little looking around on links from the site you posted. It is from AT&T's SERVICE PERFORMANCE ASSURANCE DIVISION. This is what they say they do:
"Our studies are designed to evaluate the quality of voice, data, facsimile, video and network reliability. Our testing and monitoring are from the customer perspective, on an end-to-end basis, for both existing and new services..."
"WE ARE a group of statisticians, engineers, scientists, technicians and project managers who are highly experienced in the field of communications quality and network performance."
"WE HAVE analyzed the performance of AT&T's network and services using precise measurements of both technical parameters and customer opinion...Our analyses are the basis for AT&T's defensible claims of superior quality. Our data are processed with thorough statistical rigor and have withstood the test of competitive litigation. "
Based on the above, I don't know how much we can read into the fact that they are testing CDMA, but perhaps it is a first step in the right direction.
As an aside, two weeks ago on a Saturday I was in a very crowded Verizon showroom. I was there to finally switch over from my AT&T TDMA phone to a Verizon CDMA. I was with my wife, who already had a Verizon CDMA phone that I had observed to work better first hand. On line in front of us were two men. One was a Verizon customer. The other, his friend, was cancelling his AT&T service to switch to Verizon. We overheard the first friend explain about CDMA and why it was better. That is a tiny sample in just one location, but I can certainly see Armstrong making a bold move if they forsee a risk of losing customers.
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