SEBL--Berkeley Enterprise Partners Joins Siebel Alliance Program as Premier Partner
Partnership Brings the Berkeley Business Architecture Expertise to Siebel Customers
BOSTON, Sept. 20 /PRNewswire/ -- Berkeley Enterprise Partners, Inc., the leading professional services firm focused on building customer care business solutions for Fortune 1000 enterprises, today announced that it has joined the Siebel Alliance Program as a Premier Partner. Siebel Systems, Inc. (Nasdaq: SEBL - news) is the world's leading supplier of eBusiness applications software.
The partnership with Siebel Systems will encompass business development and joint marketing opportunities. Berkeley brings its unique expertise in helping global enterprises -- including IBM, Analog Devices, Xerox, and Candle Corporation -- improve customer relationships. Berkeley accomplishes this by integrating all customer touch points within the enterprise through the Berkeley Business Architecture, which comprises strategy consulting, technology planning, and implementation services.
``We are pleased to welcome Berkeley Enterprise Partners to the Siebel Alliance Program as a Premier Partner,'' said Bruce Cleveland, vice president of Alliances at Siebel. ``Our ability to forge an alliance with a professional services firm like Berkeley whose primary focus is customer success is critical in the appointment of a Siebel Premier Partner.''
``Many organizations are finding that it's hard work to integrate customer communication across the enterprise,'' said Howard Berg, president of Berkeley Enterprise Partners. ``Successful companies have demonstrated that an upfront investment in strategy and customer-facing business process provides the greatest opportunity to leverage the total benefits from customer management software like Siebel Systems. We're proud to be selected to participate in the Siebel Alliance Program and it validates the critical role our services play in the rapid and successful implementation of e-CRM projects.''
About Siebel Systems
Siebel Systems, Inc. (Nasdaq: SEBL - news) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness application software enabling multi-channel sales, marketing and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail and dealer networks. Siebel Systems' sales and service facilities are located in more than 28 countries. For more information, please visit Siebel's Web site at www.Siebel.com.
About Berkeley Enterprise Partners
Berkeley Enterprise Partners is a leading professional services firm dedicated to increasing its clients' revenue and profitability through improved customer relationships. Berkeley accomplishes this by integrating all customer touch points within the enterprise through the Berkeley Business Architecture, which provides strategy consulting, technology planning, and implementation services -- all designed to provide comprehensive, end-to-end CRM solutions. Founded in April 1999, the company's management team includes industry veterans who have helped plan for, implement and run world-class customer care organizations for such companies as Lotus, IBM, Digital Equipment and Compaq. Backed by funding from Trident Capital, Berkeley's customers include IBM.com, Analog Devices, KI and Candle Corporation. Partners include Cognizant Technology Solutions, MarketSoft Corporation and Questra Corporation. The company is headquartered in Boston, Massachusetts. For more information, please contact Berkeley at (617) 737-1115 or on the Web at berkeley-inc.com. |
