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Technology Stocks : Qualcomm Incorporated (QCOM)
QCOM 159.42-1.2%Jan 16 3:59 PM EST

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To: JGoren who wrote (80978)9/21/2000 1:32:18 AM
From: tradeyourstocks  Read Replies (1) of 152472
 
Ok, I'll add my Sprint experiences: I've been a customer for about 4 years and have had just about every kind of encounter with Sprint customer disservice. It's become kind of a joke for my family. We try to avoid all contact. I used to have this great plan on one of our phones that just magically went away one day a few months ago. I had this plan for close to 3 years. Customer disservice claims it never existed. They put me on a $0.99/min plan. What? You never heard of such a plan? Well, Sprint has it. I think that's the one they reserve for their best long term customers. Anyway, 8 phone calls and 2 store visits were all that was needed to clear up the mess.

I just can't wait for Sprint 3G service. The phones become computers and everyone they fry will cost them $500 or maybe $799. Customers calling them even more often with much more complex questions. Should be fun :) I think I'll stick around with at least one of our phones on Sprint just to see how their customer disservice matures.

On the brighter side, I bought a new Samsung 8500 this week. The phone is great, lots of cool features and better signal strength than my Thinphone. I would highly recommend it.

MicroE
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