Dear fellow exasperated Quote.com users,
As you know I've been collecting info for the press to try to use that vehicle to draw public attention to our plight. Working *together* with a common voice, I believe we can quickly raise the publicity on this issue and perhaps do some good.
Lets make it easy for everyone to join in - just do these Three Simple Steps to send a letter to the editors of some well known financial magazines and on-line journals. Imagine their response when they see hundreds of messages from different individuals, all with a common issue, the poor quality and reliability of this service.
I've constructed an email for those that don't care to write their own. All I ask is that you send it, and do it NOW! Good luck to us all...
1. Click on the following links, and send a short note to the editors at the following organizations:
mailto:letters@thestreet.com - letters@thestreet.com)
mailto:editors@barrons.com - editors@barrons.com
mailto:letter.editor@edit.wsj.com - letter.editor@edit.wsj.com
.. add your own...!
2. Put the following subject in your email:
Quote.com / Lycos Fails To Deliver Service - possible story.
3. Include at least the following in your email (or write your own) and add anything else you'd like to say. Keep it civil, and we'll get their attention for sure. Just cut and paste this into your email...:
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Dear Editors:
I am a user of Lycos' Quote.com QCharts real time charting and quotes service. In the course of using this product, I have experienced many interruptions to service; untimely delivery of quotations; incorrect data -- these issues can cause financial losses as a result of lost opportunity, and an inability to rely on a "real time" analytical platform to make investment and trading decisions.
The problem occurrences are frequent, in fact often a daily matter. The problems substantially started in early 1999, and despite many promises from company representatives and management, the major issues remain even to this day.
I am not the only user affected. There are many thousands of users that have voiced their issues and concerns on-line. There are two major user on-line user communities that discuss these problems - you can explore the depth and extent of the problem yourself by visiting:
Silicon Investor QCharts thread: Subject 21544
eGroups forum:
egroups.com
Myself and many other users would appreciate your consideration of an investigative article on this subject.
Best regards,
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And that's it. Send it off and do it today! |
