Schwab did OK in a lousy week, even ending up $1 today (one of the few advances in my portfolio this week) Here's more good news:
SAN FRANCISCO, Sept. 29 /PRNewswire/ -- Charles Schwab & Co., Inc., a leading financial services provider and the world's largest online broker, was recognized as the #1 Overall Online Broker in the Gomez Fall Online Brokerage Rankings for the second quarter. Schwab also claimed the #1 position in the Gomez Summer Ranking making this a back-to-back win.
Gomez(TM) is a leading Internet quality measurement firm. The Gomez.com site provides content, tools and incentives to help consumers navigate the e-commerce Web and transact on the Internet.
Gomez ranked Schwab first in Relationship Services and Ease-of-Use categories. Schwab was noted for continuing to improve its online investing experience for consumers through recent product and service enhancements.
"Our current ranking from Gomez reflects our continued efforts to provide customers with superior financial planning tools, educational content, research offerings, and accurate and timely customer service," said Gideon Sasson, enterprise president of Schwab's Electronic Brokerage. "We continue to strengthen our customers' online experience, and we are pleased to have maintained our number one rating."
Notable enhancements recognized by Gomez include:
-- Unlimited transaction history, providing history going forward as well
as back-loaded historical data
-- Improved online account applications, providing easier use for
customers
-- Enhanced tools, allowing investors to group accounts in pre-determined
categories or customized buckets to help assess their investment
picture
-- A proprietary retirement planner
-- Enhanced portfolio check-up tools
-- Institutional research from Credit Suisse First Boston and Chase H&Q,
in addition to Standard & Poor's and other independent third party
sources.
For more information about the Gomez Scorecard rankings, visit gomez.com .
About The Charles Schwab Corporation
The Charles Schwab Corporation, one of the nation's leading financial services companies, serves 7.3 million active accounts with over $1 trillion in customer assets. Schwab currently has 4.1 million active online accounts with $414 billion in customer assets. Through its principal operating companies, including Charles Schwab & Co., Inc., U.S. Trust and CyBerCorp, Schwab provides a full-service investing experience to customers through a "clicks and mortar" multi-dimensional offering of the Internet, 397 branch offices, speech recognition, touch-tone telephone, e-mail and wireless technologies, multilingual and international services, and direct access to professionals day or night.
Schwab has received numerous awards and accolades for its online brokerage site, as well as technology prowess and leadership in e-commerce. Recent recognition includes: the number one ranking in Gomez Summer 2000 Internet Broker scorecard and top rankings in the following: CIO magazine's 2000 Web Business 50/50 award, Internet Week's 100 e-business ranking for 2000, ComputerWorld magazine as a "Best Place to Work," Forbes.com as among the "Best of the Web," and Red Herring's top 50 public companies ranking.
Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrade, maintenance, or other reasons.
Member SIPC/NYSE.
About Gomez
Gomez is the leading provider of e-commerce customer experience measurement, benchmarking, and customer acquisition services to help firms build successful e-businesses and guide consumers in transacting online. Gomez Pro provides firms with e-commerce customer experience measurement tools, analysis, and advanced data services to help them build successful e-businesses by understanding and utilizing e-commerce best practices. Gomez Networks provides companies with real time site performance measurement and diagnosis/analysis, which enables companies to optimize customer experience and improve service performance. Gomez.com provides consumers with Scorecard rankings and merchant certification of more than 6,000 firms in over 75 industries. Gomez content, tools and incentives enable consumers to navigate and transact on-line with confidence.
SOURCE Charles Schwab & Co., Inc.
CO: Charles Schwab & Co., Inc.; Gomez Networks
ST: California
IN: FIN CPR MLM
SU:
09/29/2000 15:49 EDT prnewswire.com |
