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Pastimes : Computer Learning
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To: mr.mark who wrote (12164)9/30/2000 6:12:36 AM
From: thecow  Read Replies (1) of 110603
 
mark...don't know if this is a clue to your def update problems, but I thought I'd pass it on anyway.

From norton bulletin:

6. Does LiveUpdate fail to detect the Norton AntiVirus updates?

There was a recent program update that upgraded LiveUpdate from
version 1.5 to 1.6. While LiveUpdate 1.5 stored the information about
installed products in the Windows registry, LiveUpdate 1.6 now stores
this information in a product catalog file. In the upgrade process,
LiveUpdate 1.6 migrates the information from the Windows registry to
the product catalog file. If LiveUpdate 1.6 did not install
correctly, or if the product information was not imported correctly
into the product catalog file, LiveUpdate will not recognize any of
the Norton AntiVirus definition updates or program updates. Norton
AntiVirus does have a simple way to correct this problem by
registering itself with LiveUpdate. For more information about how to
register Norton AntiVirus with LiveUpdate, point your browser to:

service.symantec.com

The latest build of LiveUpdate is version 1.63. To check your version
of LiveUpdate,open Windows Explorer and navigate to the file
\Program Files\Symantec\LiveUpdate\Luall.exe. Right-click the
Luall.exe file and then click properties. Click the Version tab. The
file version appears near the top of the window.

For a list of changes made to LiveUpdate 1.6 and instructions on how
to upgrade to version 1.63, point your browser to:

service.symantec.com

tc
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