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To: mr.mark who wrote (12201)	10/1/2000 8:44:47 PM
From: Cheeky Kid	Read Replies (3) of 110652

Tech support is famous to place blame; hardware blames software and software blames hardware. Dell has good service, but tech support sucks at times. If they don't know a solution to a problem, you are better off figuring it out yourself. They don't seem to care, I had that problem with ATA Ultra drivers on a Dell I bought back in July 2000. I sent the machine back. Dell has awesome service, if something breaks, they have no problem replacing it. They will bend over backwards in this department.

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