P6 VC investment in IslanData
CARLSBAD, Calif., Oct 4, 2000 (BUSINESS WIRE) -- IslandData, a leading provider of automated response technology for
the online customer service market, announced today that it has successfully secured $7.5 million in funding from venture
capitalists.
The funds will be used to aggressively expand the company's business.
Those investing in IslandData include: MK Global Ventures, a venture capital firm primarily focused on building businesses around
key applications or dynamic entrepreneurs in their early stages of development; Whelan & Gratny Capital Management, an asset
management firm that invests primarily in emerging growth; and PSINet, one of the world's largest and most experienced
providers of IP-based communications services for business.
"IslandData has the most technically superior and cost-effective auto-response offering available today," said Michael Kaufman,
founder and president of MK Global Ventures. "Mix in an experienced and enthusiastic management team, a great product and
satisfied customers like Adobe, AltaVista, Canon, Hewlett Packard and Novell, and IslandData has what it takes to be
successful."
"This funding and our impressive list of foundation accounts validates our belief that we have exactly what companies need to
extend support to their Web based customers leveraging their existing infrastructure," said Norman M. Williams, CEO of
IslandData. "Our investors and customers recognize the inherent value of IslandData's ExpressResponse(TM) to revolutionize the
online customer service market by providing a technically superior way to handle communications which can be implemented
quickly and cost effectively."
About IslandData
IslandData is a leading eServices solutions provider for online business. Founded in 1995, the company is recognized as marketing
the first ERM product, and as being the first ASP-delivered solution. Since its inception, IslandData has expanded its product
offering to include greater features and functionality, including powerful analysis and comprehensive reporting of electronic inquiry
activities. IslandData's goal is to help managers perform customer service and support in a proactive manner by using its
user-facing solution to engage customers more quickly and efficiently.
IslandData is ideally suited to serving larger companies with CRM systems installed, and counts among its customers companies
such as Adobe, Agilent, Canon, Hewlett Packard, Juno Online Services, Novell and Pagoo. Because of the efficiencies of
ExpressResponse(TM), IslandData has been successful serving dotcoms and other small companies with limited existing
infrastructure. For more information, contact Gregory Newman, Marketing Director, at (760) 517-4100 or
gnewman@islanddata.com, or visit IslandData's Web site at islanddata.com. |
