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Technology Stocks : Network Appliance

NTAP 109.43

-0.2%

Nov 14 9:30 AM EST

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To: HDC who wrote (4661)	10/6/2000 4:27:23 PM
From: Lynn	Read Replies (2) of 10934

OT Dear Duncan: Well, ML wrote back early this morning in regards to my request for Part 2 and 3 of the article. Ready for this: The fellow told me to call my broker and ask him to get the report for me. Before I dashed off this morning I telephoned ML to say I do not want a printed copy of the two parts. I told the fellow NTAP is not in my broker account and to ask my broker for the reports, he would then feel I should pick-up shares via him rather than through ML Direct. He agreed and put me on hold while he did some digging. Guess what. Parts 2 and 3 are only available in printed form!?! The fellow agreed when I told him I did not think this was a class move on the part of ML, that providing only parts 1 and 4 through their web site was equivalent to dangling a carrot in front of a donkey: Want Parts 2 and 3 of the report that discusses NTAP? Open a ML broker account. He's going to file a customer complaint about this one. Regards, Lynn, not too happy with ML right now

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