VerticalNet, Inc. [VERT] Message Board

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Technology Stocks : VerticalNet, Inc. [VERT]

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To: bob zagorin who wrote (987)	10/9/2000 10:38:00 PM
From: ColtonGang	Read Replies (1) of 1094

Lehman Brothers Covers VERT, CC and CNCT 10/9/00 7:54:10 AM Source: Lehman Brothers Morning Call: Visit the CNET Brokerage Center for daily reports from the top Wall Street analysts. VerticalNet, Inc(VERT) 1 - Buy Digging Into the Customer Dissatisfaction Issue VERT shares have been pressured by concerns regarding customer satisfaction. These concerns miss a critical point in our view -- that is, most B2B ecommerce products are currently dissatisfying, because the industry is still in its infancy. Customers select B2B products and services, in our experience, based on the perceived ability of the company to understand the customers’ needs and rapidly improve their product offerings. Our conversation with VERT’s largest ecommerce center customer on Friday confirms this view. That customer is talking to VERT about expanding their relationship, not reducing it.

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