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Non-Tech : TD Waterhouse Group (TWE)
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To: James F. Hopkins who wrote (1293)10/19/2000 10:41:46 AM
From: Ian@SI  Read Replies (1) of 1413
 
sounds like business is picking up again.

Actually I have no difficulty whatsoever logging on, or performing whatever transactions.

I'm quite impressed with the new services provided.

Especially the tracker which is divided into 4 sections:

Realtime streaming portfolio;
Market Depth (for NASDAQ: Level 2 quotes)
Time and Sales;
Realtime charts.

Since the service fiasco of late last year through February, service has been fantastic. Online has been there and responsive. Telephone calls have usually been answered in less than 2 rings - occasionally shocking me with an answer before I heard even a single ring.

When I started looking around last year, I discovered that there are many services / commission price breaks that I get at TWE relative to the competition here. While I find service problems intolerable, I've yet to find a pasture where the grass really is greener on the other side.

FWIW,
Ian.
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