Gator, Try getting it right once in a while :-)
Maybe posting from under a wine barrel has something to do with it :-)
The Sideware tidbit regarding gearing up for christmas was old news but restated :-)
Todays news release was from 2Bridge and would not be listed as a Sideware NR on yahoo etc. but if you read about some of our new partners customers, who will most likely be using Dr. Bean etc., you might get a clue as to how valuable this can be to the company and shareholders !!!!
And please don't respond with some babble-a-thon about sales cycles..... In fact please don't respond at all cuzz it's my opinion..... and I am not interested in yours :-)
BW0248 OCT 25,2000 6:05 PACIFIC 09:05 EASTERN
( BW)(CA-2BRIDGE/SIDEWARE) 2Bridge Taps Sideware for Online Customer Service; 2Bridge Partners with Sideware to Provide Live, Real-Time Customer Service
Business Editors
SAN FRANCISCO--(BUSINESS WIRE)--Oct. 25, 2000--2Bridge, the maker of webware used to build eHubs -- corporate intranets, extranets and Web sites where employees, customers, partners and suppliers can interact -- and Sideware (OTCBB:SDWSF and CDNX:SYD.U), a leading developer of customer service solutions for e-business, today announced a partnership through which Sideware's electronic Customer Relationship Management (eCRM) software will be integrated into 2Bridge's homepage and customer service site, Club2Bridge. Additionally, Sideware's Web-based customer service solution will be offered as an e-service to 2Bridge customers, allowing them to deliver complete collaborative customer care services through their eHubs.
Sideware's eCRM software enables 2Bridge to better serve its customers and online visitors by offering live, interactive customer service that delivers a real-time connection to site information, text and photo images. Sideware's eCRM solution also links to 2Bridge's back-end databases so that the company can easily access archived data to better assist repeat customers through Club2Bridge.
''Unsurpassed customer service is essential to our successful delivery of webware over the network and our continual support of enterprise eBusiness,'' said Mansoor Zakaria, founder, chairman and CEO of 2Bridge. ''Sideware's Web-based solution will help centralize and simplify customer service for our clients as well as the customers that they serve, which is the key to long-lasting and successful relationships.''
''We are pleased to be working with 2Bridge and are confident that our online customer service solution will be of value to 2Bridge's strong customer base,'' said James Speros, president and CEO of Sideware. ''Together we are providing e-businesses with useful tools that will help increase their productivity and return on investment and lower their operating costs.''
About Sideware
Sideware is a leading developer of customer service solutions for e-businesses. Sideware's Dr. Bean software is an e-Customer Relationship Management (eCRM) solution based on 100% Java and Enterprise Java technology, providing multi-platform scalability and functionality across all major servers and operating systems. In addition, the company is an independent software vendor (ISV) of IBM and a Premier Software Partner of Siebel. Other key strategic business partnerships include ties with Oracle Corp., Sun Microsystems and SAIC. Based in Reston, Va., Sideware Corporation is a wholly owned subsidiary of Sideware Systems Inc. and publicly trades on both the OTC Bulletin Board and on the Canadian Venture Stock Exchange (OTCBB: SDWSF and CDNX: SYD.U). For further information on Sideware's total solution or turnkey products and services, please visit www.sideware.com.
About 2Bridge
2Bridge creates webware used to build eHubs -- corporate intranets, extranets and Web sites -- that allow global companies to communicate, collaborate and compete on the Web. Used by leading enterprises to transform their businesses, 2Bridge's solutions enable customers, partners, suppliers and employees to simultaneously interact and exchange ideas, access disparate information, integrate business processes and conduct e-commerce transactions, all in real time. These solutions are functional in weeks, and are optionally available as a managed ASP service.
2Bridge's customers include JP Morgan, McGraw-Hill, Goldman Sachs, and ABN-Amro. 2Bridge is privately funded by institutional investors such as Goldman Sachs, NEA, and Oak Hill as well as notable private investors including Hasso Plattner, CEO of SAP and David Pottruck, CEO of Charles Schwab. 2Bridge has offices in San Francisco, New York, Princeton, and London. For more information about 2Bridge please visit www.2Bridge.com.
--30--mi/sf*
CONTACT: 2Bridge
Hunter Walk, 415/543-4600
hwalk@2bridge.com
or
Sideware Corp.
Tara Dunion, 703/437-9002
tdunion@sideware.com
Richard S. Simpson, 604/988-0440 ext. 260
ir@sideware.com
or
Alexander Ogilvy Public Relations Worldwide for 2Bridge
Shannon Jacobs, 415/644-3082
sjacobs@alexanderogilvy.com |
