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Technology Stocks : Qualcomm Moderated Thread - please read rules before posting
QCOM 159.42-1.2%3:59 PM EST

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To: mightylakers who wrote (4019)10/26/2000 9:13:56 PM
From: Sully-  Read Replies (1) of 197239
 
Many happy returns? Seven Chinese cellphone makers, Sony adopt warranty standards

(26 October 2000) Seven domestic cellphone makers have teamed up with the Japanese electronics giant Sony Corp. to offer improved after-sale warranties for cellphones.

Industry observers deem the so-called "three warranties" a "collective breakthrough" by domestic cellphone makers, according to the Oct. 25 edition of the Zhongguo Jingji Shibao (China Economic Times).

The companies are Konka, Ningbo Bird Co., TCL Mobile Communications, Xiamen Overseas Chinese Electronic Corp. (Xoceco), China Panda Electronics, Haier Group and Dalian Daxian Group Corp.

The three new warranties guarantee that cellphones with quality problems can be returned within a week, exchanged within a month and repaired within a year of purchase.

The foreign brands Motorola Corp., Ericsson and Nokia currently hold more than 80 percent of the market share. So far, these firms have declined to participate in the alliance, according to the article.

The eight-company alliance offering the "three warranties" agreed to accept mediation by consumer associations at or above the provincial level if the cellphone makers cannot resolve disputes with consumers concerning the warranties.

The participating cellphone companies unveiled the three warranties after three months of deliberation. How much impact this initiative will have on the domestic cellphone market is up in the air, as Motorola, Ericsson and Nokia still control such a large chunk of this sector.

chinaonline.com

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