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Non-Tech : Quote.com QCharts
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To: paulr1 who wrote (10277)10/31/2000 3:42:03 PM
From: stullbj  Read Replies (3) of 17977
 
On the new feed this does not happen nearly as often as on the 128k feed. Unfortunately, the problem today has caused the IP feed to start fluctuating between up and down for a few seconds at a time. The data that should have come through during the down period is lost (this includes any updates for MM bids/asks), resulting in the stale L2 quote.

Paul,

Appreciate the response, but it is still not clear why the Comstock problem is only affecting Quote.com users and not other users of other charting packages using the Comstock feed. Could you elaborate on the above quote? Do you mean that since Quote.com only has a 128K backup feed and that everyone else uses a much bigger backup feed and that is why Quote.com is having problems that the others are not? If so when do you plan on updating your backup feed to a bigger pipe? Since you are always having problems with the Comstock feed, the backup feed would need improvement as well since you use it almost as much as the Comstock feed. Right?

Thanks,

-Brian-
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