(BSNS WIRE) iTouch Communications Unveils Integrated Suite of Flexible and Scalable Network Element Management Solutions for Telecommunication Service Providers Business/Technology Editors LITTLETON, Mass.--(BUSINESS WIRE)--Nov. 6, 2000-- The In-Reach Family Simplifies Installation, Maintenance and Support; Reduces Cost of Deployment and Ownership iTouch Communications, a division of MRV Communications, Inc. (Nasdaq: MRVC), today announced the In-Reach product family, offering all telecom service providers - from existing and newly emerging carriers to Internet service and Broadband service providers - a set of diversified network, alarm and element management and provisioning solutions to address a spectrum of critical OSS (operational support system) functions such as configuration and fault management. The In-Reach integrated product suite is one of the only sets of solutions in the market that supports both element management (EM) and out-of-band-management (OOBM) application needs for maintaining large heterogeneous networks. In-Reach provides network managers with an immediate view of remote facilities through remote console, alarm, sensor and power monitors. A network manager can rapidly and reliably install, deploy and maintain thousands of network elements around the globe from a desktop. New services can be provisioned within hours instead of days. "We currently use iTouch Communications' out-of-band management solution throughout our entire wireless infrastructure to monitor and/or access various elements within any given remote cell site, without the need for dispatch," said Vincent Burnham, Manager of Network Access Engineering, Cellular One of Boston, part of the SBC Global Network. "Having these solutions in place enables us to take a proactive approach to system anomalies, instead of being reactive, to system degradations or, even worse, outages. I find that accessing these elements in a timely manner is key to maintaining a high quality network, so that we ensure that our customers are on the most reliable wireless voice and data network possible." "In an increasingly competitive environment, many telecommunications and Internet service providers are adding new services and accelerating network deployments to reach new markets," said Bruce Wootton, vice president, Hurwitz Group. "These changes introduce new service management needs that can place a strain on network engineering and operations staff. The In-Reach products from iTouch offer a new level of integration that can simplify infrastructure management." In-Reach Manages the Equipment Scenario Most equipment is migrating to remote "lights-out" facilities, which can require a large technical staff to install, deploy and maintain. With the amount of intelligent equipment increasing due to the explosion of broadband capabilities such as DSL cable and fiber connections to the home, these additional intelligent devices are being moved closer than ever to the subscriber. To complicate the issue further, CLEC (competitive local exchange carriers) equipment may be located within an RBOC (regional bell operating company) or ILEC (incumbent local exchange carrier) facility, while an ISP may elect to outsource their access equipment needs but still want to access and manage that equipment. "Service providers are contending with infrastructures that are burgeoning as they engage in competitive blending of services such as voice, video, the Internet, private data, cellular and even broadcast television," said Philippe Szwarc, CEO, iTouch Communications. "Unfortunately, they just don't have the necessary personnel to handle these changes. In-Reach gives service providers more choices and levels of access than they ever had before." The overlapping of services between different types of service providers, combined with real-world equipment scenarios, spurs demand for simplified management, provisioning and maintenance of network elements. With remote console control, power cycle control and alarm and sensor feedback, the In-Reach suite manages deployment/support of network elements and reduces provisioning and control to a few easy steps. In-Reach ultimately improves ROI of maintenance within growing heterogeneous service provider networks, lowers equipment deployment costs, shortens service provisioning times, improves the Mean Time To Repair/Mean Time To Restore (MTTR) and lowers the overall cost of ownership. About In-Reach In-Reach solutions offer a distinctive set of features and functionality combined into one homogeneous product family with the scalability to meet the needs of the small service providers, as well as large carriers dealing with heterogeneous data centers worldwide. The standalone set of products, the In-Reach Manager, the 7000, 7500, 8000 and 9000 series, are deployed with each rack providing remote console management for configuration, upgrades and remote monitoring. Integrated functions also include scan and distribution of alarm points, monitoring of temperature/humidity conditions and remote power control. These small, integrated platforms save space and leasing costs, while remote control of the elements, and the ability to monitor temperature and humidity, prevent site visits without sacrificing network uptime or reliability. All the standalone features except power control are also available in a chassis for large data center operations that require higher port densities, redundancy, and hot swap capability. Availability The IR-Manager, and the 7000, 7500, 8000 and 9000 series are available immediately. Baseline list price for the 7000 series starts at $970 for four ports, with chassis supporting up to 280 ports selling at about $25,000. About iTouch Communications iTouch Communications, an MRV Communications company, is the leading provider of next generation Internet infrastructure solutions that enable service providers and carriers to deliver and monitor, on a real-time basis, high-speed Internet services. The company is focused on delivering "Transaction Management" solutions to service providers, and will use its leadership in real-time data acquisition systems to continue to penetrate broadband markets. With a track record of several industry firsts, including the first multi-protocol terminal server, first routing hub and access server, iTouch Communications continues to build on its commitment to smarter networks. With outstanding manufacturing capabilities, global service and support and strong channel relationships, iTouch Communications offers a bright new world of unlimited connectivity, providing leadership in networking in this new millennium. iTouch Communications can be reached on the World Wide Web at www.iTouchcom.com. This release may contain forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by MRV with the Securities and Exchange Commission, specifically the most recent reports on Forms 10K and 10Q, which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in operating results, dependence on new product developments, rapid technological and market changes, manufacturing risks, volatility of the company's stock price, financial risk management, and future growth subject to risks. The announcement of the anticipated filing of any registration statements contained herein does not constitute an offer of any securities for sale. --30--dp/bos* CONTACT: iTouch Communications Bob Spear 978-952-4715 or Porter Novelli Convergence Group Lisa Williams 617-450-4300 KEYWORD: MASSACHUSETTS INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS HARDWARE INTERNET SOFTWARE TELECOMMUNICATIONS PRODUCT Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: businesswire.com *** end of story *** |