Calico Commerce Introduces eBusiness Application for Communication Services Industry
SAN JOSE, Calif.--(BUSINESS WIRE)--Nov. 8, 2000--Calico Commerce (Nasdaq:CLIC), a leading provider of software that enables corporations to sell over the Web, today announced the availability of Calico(R) Network Advisor(TM), the latest addition to the Calico(R) Suite for Communications Services(TM), a fully integrated suite of applications and extensions specifically designed to meet the eBusiness requirements of communication service providers.
Network Advisor enables the online selling and ordering of a full array of communication products and services across all channels via the Web. Network Advisor is a fully integrated extension to Calico(R) Advisor(TM), the company's Java-based configuration and recommendation engine.
Network Advisor enables communication service providers to sell a broad array of services online -- from simple offerings such as DSL to high-end, complex services such as ATM/Frame Relay and IP VPN networks. Communication service providers are using Calico Network Advisor to create a convenient, user-friendly purchasing and ordering process for their customers. Network Advisor offers the tools to ensure that orders are 100% compatible, complete and accurate. Calico helps service providers take control of the selling process, giving them a competitive advantage by reducing sales cycles, reaching new prospects and increasing revenue.
"eBusiness is the next step for the telecom industry, and the evolution is coming quickly," said David Hawley, a Telecom eBusiness analyst at The Yankee Group. "Communication service providers must be innovative in the ways they maximize the Web and its potential ability to help them reach more customers quickly and to help them sell more products and services. One aspect of maximizing service providers' use of the Web to achieve this goal is to adopt eBusiness selling technologies such as Calico's that are designed specifically with their businesses' customers in mind -- and deploy them across their enterprises quickly."
Highlights of Calico Network Advisor include:
-- Complete Integration -- Network Advisor is a fully integrated
extension to Calico Advisor, Calico's Java-based configuration
and recommendation engine.
-- Open Architecture -- Calico's open, standards-based
architecture also allows users to smoothly integrate Network
Advisor into multiple back-end systems including legacy
OSS/BSS, customer relationship management and sales force
automation systems.
-- Pre-Built Features for Networked Communications Services --
Elements required for the sale and pricing of networked
communication services are pre-built into the application,
including node and circuit models and common network
constraint logic.
-- Calico(R) Visual Modeler(TM) -- Easy-to-use tools enable users
to modify the look and feel of the user-interface without
additional programming.
-- Supports Web-Publishing -- Network Advisor supports
industry-standard Web publishing tools such as Macromedia
DreamWeaver and Visual Cafe.
-- Dynamic Loading/Reloading -- Users are able to dynamically
load new product information, customer information and
application logic on the fly for maximum availability.
-- International Languages - The new product supports
international languages and double-byte characters.
"The communications services industry faces unique challenges in configuring and integrating a wide range of extremely complex offerings. As part of Calico's Suite for Communication Services, Network Advisor provides the specific tools necessary to sell communication services online," said Alan Naumann, president and CEO, Calico Commerce, Inc. "In addition, Network Advisor addresses issues such as order accuracy and product compatibility with software specifically tailored to this industry. For our telecom customers, this translates to quicker, easier deployment of an application designed with them in mind."
About the Calico Suite for Communication Services
In today's fast-moving marketplace, service providers can find that traditional methods of selling and ordering prevent them from responding quickly and flexibly to a constantly changing environment. Due to the inefficient, error-prone and sometimes confusing processes currently in place, customers often become frustrated with the procedure they must follow to purchase services from providers.
The Calico Suite for Communication Services is a fully integrated suite of applications and extensions specifically designed to meet the eBusiness requirements of communication services providers. It enables them to gain control over the sale of their products and services by tailoring a complete solution for each customer. Competitiveness can increase when communications services providers offer a complete package matching customer needs with the right product, at the right price, whether selling direct over the Web, in Net markets or through existing channels.
The Calico Suite for Communication Services includes the Calico Advisor, Calico Network Advisor, Calico(R) Market Maker(TM), Calico(R) Price Point(TM) and Calico(R) Loyalty Builder(TM) applications, along with the application extensions and logic required to meet the unique needs of the communications industry.
About Calico Commerce, Inc.
Calico Commerce, Inc. provides software that enables corporations to sell in Net markets, direct over the Web or through existing channels. Calico's 100% Java, application server-based eBusiness application suite meets the performance, reliability and scalability needs of any business while allowing customers to handle complex products, pricing and relationships via the Web through the entire customer life cycle. As a result, organizations are able to drive revenue growth, increase customer satisfaction and achieve competitive advantage. Calico customers include leaders in high-technology hardware, manufacturing, telecommunications services, financial services, home furnishings, chemicals, agriculture and retail. Calico Commerce, Inc., headquartered in San Jose, Calif., can be found on the World Wide Web at www.calico.com.
This press release may contain projections or other forward-looking statements regarding future events or the future financial performance of Calico Commerce, Inc. that involve risks and uncertainties. Readers are cautioned that these statements are only predictions and may differ materially from actual future events or results. The forward-looking statements contained in this press release address a variety of subjects and should be considered in the context of the risk factors disclosed in the company's filings with the Securities and Exchange Commission, including its Registration Statements on Form S-1 and0Form S-4, as amended, and its reports on Form 10-K and Form 10-Q, as amended, available online at sec.gov. All forward-looking statements are based on information available to Calico on the date hereof, and Calico assumes no obligation to update such statements.
Note to Editors: Calico is a registered trademark of Calico Commerce, Inc.
CONTACT:
Calico Commerce, Inc., San Jose
Katie Belding, 408/808-7655
kbelding@calico.com
or
Horn Group, Inc.
Nina Runstein, 415/905-4027
nrunstein@horngroup.com
KEYWORD: CALIFORNIA
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