Today at Xerox No. 964 11/14/2000
MULCAHY Convinced Comeback Will Make Business History
Citing an impressive list of bright spots, COO Anne Mulcahy said yesterday that Xerox is on the way back.
"I'm excited to be part of what will be one of the greatest comebacks in business history," Mulcahy told reporters and analysts at Comdex 2000, one of North America's largest IT industry trade shows.
Mulcahy briefly outlined the already announced turnaround strategy but focused on elements she said will fuel the comeback: Xerox advantages in the SOHO market, the digital office, and high-value printing solutions - with color across the board.
"That's where we're placing our biggest bets, and that's where the odds are in our favor," she said.
Although results aren't expected until next year, Mulcahy said the payoff is already beginning. She cited Monday's news of a $310 million contract with Kinko's Inc. involving more than 2,000 Xerox products at its North American locations, and Friday's announcement of $4 million in contracts for thousands of office printers and multifunction machines. Those units are being placed at BMW Manufacturing Corp. of South Carolina; STSN, a Salt Lake City-based provider of high-speed Internet access; the Sunnyside School District of Tucson, Ariz; and the Ontario (Canada) Community Services Cluster, which comprises the ministries of housing, education, citizenship and culture.
"I'd say it was a very good weekend," she quipped.
Mulcahy said Xerox has the ingredients for a complete turnaround. She described the Xerox opportunity as a growing $208 billion market for documents. To address it, Xerox has an arsenal of know-how, products and solutions - and a passion to serve customers. More than 60 products have been announced so far this year, she said, and market watchers have conferred more than 100 product awards worldwide.
Mulcahy pointed to the company's $1 billion investment in research and development, with a strong focus on color, as evidence that Xerox is continuing its technological assault on business productivity problems. She referenced the 74 percent growth in color revenues in the third quarter as an especially encouraging sign, and credited the acquisition and successful integration of the former Tektronix printing business as a key element in driving the growth.
She said the introduction of nine new office printers this year - some at twice the print speed of the competition - has completely refreshed the product line and has helped build the bundling alliances with Compaq and Dell, initiatives that are expanding printer placements.
Looking ahead, Mulcahy said, "Next year, we'll double the speed of our fastest office color printers as we continue moving color into the mainstream." She also revealed that a new family of multifunction, Internet-ready WorkCentre Pro products will be announced that are priced at about half the cost of current digital office systems.
"We have great confidence that we'll be leaving our problems behind us," she said. "Xerox has faced many challenges in the past. Every time, we have emerged stronger and better for it. I'm confident we'll do it again."
Source: Ed Gala, 8*224-6852 or (716) 264-6852, Ed.Gala@usa.xerox.com
XEROX, COMPAQ SHOW OFF WIRELESS PRINTING AT COMDEX 2000
Xerox and Compaq Computer Corporation are taking the wraps off new technology that demonstrates how customers of the future can bypass network barriers and beam documents directly from their PC to a printer.
The new technology shows how customers will be able to print without the use of traditional cables and without replacing existing computer and printing equipment. The demonstration links a Compaq Armada notebook computer with a DocuPrint P1210 personal laser printer, using a Bluetooth-enabled PC card that sends radio waves to an antenna used as a "dongle," attached in the printer's parallel port. The "dongle" picks up radio signals and feeds them as print data into the printer. This allows the user to print up to 30 feet away without actually being connected by a cable.
The joint technology demonstration of wireless printing at Comdex 2000 is a first for Xerox and Compaq.
MobileDoc Software Also Featured Xerox is showing more than 30 document products and solutions at this year's Comdex show, including its own wireless technology such as MobileDoc software.
MobileDoc allows users of cell phones, handheld computers or two-way pagers to send documents or files from those mobile devices to the nearest fax machine, PC or quick-printer service. As the number of mobile device users increases, a market that Dataquest predicts will grow to $3 billion in revenue by 2003, more professionals will need to access and deliver critical documents while they are away from their desks.
MobileDoc was developed at the Xerox Research Centre Europe.
Source: Kevin Rice, 8* 823-2924 or (310) 333-2924, Kevin.Rice@usa.xerox.com
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