I trade with CyberX,and on Friday,when NEWP was around 68,I put in a stop loss on NEWP at 66 3/4 to sell with CyberMarket.The stock fell below 66 3/4 and headed toward 66,with no execution in sight.I called CyberCorp in a panic to find out why I didn't sell. His answer,"We are having problems with CONDITONAL ORDERS". What kind of CRAP is that? Had I been away from the computer,and had the stock plummeted,I could have lost a bundle. I was lucky this time,and NEWP recovered.At 3:58,I put in A CyberMarket order when the stock was 69 3/4.I didn't get a trade,because as the CyberBroker told me,the CyberX Selectnetted the stock to a Market Maker who REFUSED to buy the shares.
WHAT KIND OF GARBAGE EXECUTION SYSTEM IS CYBERX? I could have gotten a Market order executed with Datek for 10 dollars,and Brown for 5 dollars,without this garbage.
Is any one else frustrated using CYberMarket or CyberLimit with CyberX,or is every one using Direct Order Routing with CyberX,and avoiding this headache? Any replies would be welcome.
From a very unhappy customer,
Manny T. |